Ronja Carlson

Being an assistant manager at grounded has taught me lots of referable skills. Such as, learning to look after and lead a team, ensuring a good and hard working work ethic, as well as a positive and friendly work environment. Other key skills I learnt include:

• Ensured customer satisfaction by providing excellent bar service.
• Handled cash till efficiently for smooth transactions, including closing and opening till procedures.
• Provided friendly and efficient customer service for repeat business
• Organized and carried out weekly orders to ensure we always have the right stock
• Improved workflow efficiency with effective multitasking abilities

My role at Millie's cookies has provided me with excellent customer service skills. I had to work closely with customers on tills, providing a warm and welcoming attitude ensuring a positive experience for all. Other key skills i learnt include:

• Handled difficult customers, resulting in conflict resolution.
• Ensured workplace cleanliness with regular maintenance tasks.
• Managed cash register transactions for accurate record keeping.
• Displayed teamwork skills to improve overall productivity.
• Achieved efficient workflow with proper time management.
• Provided excellent customer service to enhance business reputation.

My experience at Wookey hole circus has been an excellent experience, working closly with children teaching them circus skills. As well as performing to crowds, which grew my confidence. Other keys skills I learnt where:

• Fostered strong relationships with students by displaying genuine interest in their them and their achievements.
• Provided great communication to ensure all safety regulations are followed
• Provided great organization skills to ensure the workshop went smoothly