Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Meegan Close

Grimsby,North East Lincolnshire

Summary

Motivated and driven individual who attended Leeds Trinity University completing a BA (Hons) Degree in Criminology with Police Studies. Having taken 4 months out to travel around Thailand I am now looking to return back to Leeds to pursue my career. I have developed the confidence to work effectively with colleagues as well as enhancing my ability to work under pressure in a fast paced environment. I have excellent communication skills which was proven through my previous work as a customer assistant at Tesco, voluntary work supporting vulnerable adults and working as a waitress in hospitality services. I also gained some experience working in production operations and administration work.

I have always demonstrated a strong work ethic and drive to succeed. I believe this would make me an asset to any organisation and I would love to return to Tesco to pursue my career further.


Overview

8
8
years of professional experience

Work history

Customer assistant

Tesco Express
Leeds
04.2022 - 12.2023
  • Provided fast checkout service with high levels of customer care.
  • Maintained stock levels through consistent monitoring and regular replenishments.
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • Taken on further responsibilities such as gap scan, job 14 and target account's.


Administrative assistant

Misha Rianne Aesthetic
Grimsby, North East Lincolnshire
08.2020 - 03.2022
  • Dealt with routine enquiries at reception, managed over 100 clients and referred more complex matters to appropriate members of staff.
  • Kept and maintained accurate filing system and securing confidential information.
  • Established improved workflows to maximise communication and efficiency.
  • Took initiative to self-assign administrative tasks in line with company policy to maximise impact.

Waitress

Sidhus fish and chip shop
Grimsby, North East Lincolnshire
07.2019 - 08.2020
  • Provided friendly, courteous service, maximising positive customer satisfaction.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Production operative

Young's Fish Factory
Grimsby, North East Lincolnshire
08.2018 - 07.2019
  • Collaborated effectively with production teams to maintain excellent productivity and performance standards.
  • Monitored production equipment, notifying maintenance team of faults or inefficiencies.
  • Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
  • Carried out picking and packing to production requirements, maintaining department dispatch speed.

Waitress assistant

Poppins Cafe
Grimsby, North East Lincolnshire
05.2016 - 08.2018
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Upheld excellent standards to create safe working environment and food safety standards.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Education

Bachelor of Science - Criminology with Police Studies

Leeds Trinity University
Leeds
09/2020 - 07/2023

A-Levels - Health and Social Care, Public Services

Franklin College
Grimsby, North East Lincolnshire
09/2017 - 07/2019

GCSEs - 5 GCSES including Maths and English grade C and above

Oasis Academy Wintringham
Grimsby
09/2012 - 06/2017

Skills

  • Team player
  • Ability to work under pressure
  • Excellent customer service
  • Good time management
  • Handling customer escalations
  • Stock control
  • Leadership

Custom

I have several hobbies and interests, which include challenging my fitness levels and accomplishing new fitness goals, such as Badminton and completing a 10k obstacle course known as Tough Mudder, which was my greatest personal achievement, as I felt a huge amount of pride that I pushed my self, although it was not only a physical but a mental challenge. I also enjoy volunteering for domestic abuse services, as I get to offer my support and knowledge from my degree in supporting victims of abuse.

Timeline

Customer assistant

Tesco Express
04.2022 - 12.2023

Administrative assistant

Misha Rianne Aesthetic
08.2020 - 03.2022

Waitress

Sidhus fish and chip shop
07.2019 - 08.2020

Production operative

Young's Fish Factory
08.2018 - 07.2019

Waitress assistant

Poppins Cafe
05.2016 - 08.2018

Bachelor of Science - Criminology with Police Studies

Leeds Trinity University
09/2020 - 07/2023

A-Levels - Health and Social Care, Public Services

Franklin College
09/2017 - 07/2019

GCSEs - 5 GCSES including Maths and English grade C and above

Oasis Academy Wintringham
09/2012 - 06/2017
Meegan Close