MD SAIDUL HUSSAIN
London
Summary
A results-driven professional with expertise in communication excellence, staff management, and IT proficiency. Demonstrates a strong understanding of IT infrastructure and e-commerce platforms, ensuring seamless digital marketing strategies and health and safety compliance. Adept at customer service and team leadership, aiming to leverage skills in a dynamic environment to drive organisational success.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
Assistant manager
GRAND SPICE CLUB LTD
Ballater, Aberdeenshire
04.2022 - 11.2025
- Implemented promotional strategies for increased footfall during holiday seasons.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Assisted in recruitment process to build an effective workforce.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed daily operations to ensure smooth running of the shop floor.
Waiter
Himalaya Indian Restaurant
Lewisham, , LONDON
01.2020 - 02.2022
- Worked collaboratively with kitchen staff for efficient service delivery.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Handled payment transactions to guarantee smooth customer checkout process.
- Remained calm under pressure, ensuring better performance during peak hours.
- Assisted in food preparation, resulting in timely service delivery.
Barista (Team Member)
Costa Limited
Crown Point Shopping Park, LEEDS, Yorkshire
01.2012 - 11.2013
- Collaborated with team members during busy periods improving workflow efficiency.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Delivered exceptional service to customers for their enjoyment and comfort.
Education
Master of Arts - INTERNATIONAL BUSINESS MANAGEMENT
Bradford College
Bradford 01.2015 - 12.2016
Skills
- Communication excellence
- Staff management
- IT Proficiency
- IT infrastructure understanding
- E-Commerce platforms
- Health and Safety Compliance
- Customer Service
- Team Leadership
- Digital marketing
Affiliations
- WALKING - exploring new places
References
References available upon request.
Timeline
Assistant manager
GRAND SPICE CLUB LTD
04.2022 - 11.2025
Waiter
Himalaya Indian Restaurant
01.2020 - 02.2022
Master of Arts - INTERNATIONAL BUSINESS MANAGEMENT
Bradford College
01.2015 - 12.2016
Barista (Team Member)
Costa Limited
01.2012 - 11.2013