Summary
Overview
Work history
Education
Skills
References
Timeline
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Mckenzie Day

Swansea,City and County of Swansea

Summary

Dedicated with experience in the retail industry, demonstrating exceptional communication excellence and a flexible schedule availability. Proven ability to handle difficult customers with patience and empathy, while maintaining store cleanliness and ensuring efficient stock replenishment. Adept at barcode scanning, cash handling, and product labelling, with a strong understanding of product knowledge and customer service. Confident communicator with a talent for managing stock rooms, counting stock, and organising warehouses. Outgoing and enthusiastic team player committed to delivering outstanding customer experiences and contributing to peak times effectively.

Offering strong interpersonal and communication skills, with knack for customer service. Knowledgeable about teamwork, problem-solving, and maintaining positive store environment. Ready to use and develop organisational, sales, and customer interaction skills in a customer facing role.

Overview

1
1
year of post-secondary education

Work history

Retail Assistant

Primark
Swansea, Swansea
2025.11 - 2025.12
  • Stayed updated on current promotions and new products to provide accurate information to customers.
  • Assisted in stock replenishment to maintain store appearance.
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Managed inventory for streamlined store operations.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Maintained clean shop floor, promoting a welcoming environment.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Helped in the setup of special events and promotional activities within the store.

Education

Diploma of Higher Education - Art

Gower College
Swansea
2024.09 - 2025.07

Skills

  • Communication excellence
  • Flexible schedule availability
  • Product labeling
  • Retail industry understanding
  • Handling difficult customers
  • Adaptable to peak times
  • Store cleanliness maintenance
  • Barcode scanning
  • Stock replenishment
  • Cash handling
  • Customer Service
  • Product knowledge
  • Confident communicator
  • Stock counting
  • Stock room management
  • Stocking shelves
  • Outgoing and enthusiastic
  • Warehouse organisation
  • Patience and empathy

References

References available upon request.

Timeline

Retail Assistant

Primark
2025.11 - 2025.12

Diploma of Higher Education - Art

Gower College
2024.09 - 2025.07
Mckenzie Day