Georgia Woodage
Market Rasen
Summary
Dedicated professional with expertise in point of sale operation and customer satisfaction enhancement. Proficient in retail technology use, communication excellence, and strategic planning. Highly organised with strong skills in organisation and prioritisation, attention to detail, and maintaining a professional attitude. Adept at using Microsoft Office and demonstrating patience and composure under pressure. Career goals include leveraging skills in communication and technology to drive customer satisfaction and operational efficiency.
Dependable and driven individual with strong work ethic seeking role in retail. Possesses excellent customer service and communication skills, coupled with knack for problem-solving. Aims to contribute to positive shopping experience and boost customer satisfaction.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work history
Retail assistant
Morrison's Supermarket
Louth, Lincolnshire
2021.07 - Current
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Making sure store was legal before opening
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Collaborated with team members for efficient store operations.
- Upheld company policies whilst interacting with customers and colleagues.
- Updated product labelling and pricing to reflect discounts and offers.
- Maintained orderly store to provide customers with pleasant shopping experience.
Customer Service Assistant
Chocolate Drop
Market Rasen, Lincolnshire
2016.06 - 2018.01
- Helping customers with queries, serving customers upon purchase, stock rotation, packing and manufacturing chocolate, serving customers in cafe, preparing customers hot drinks made in store, and providing excellent customer service throughout.
Education
Diploma of Higher Education - Beauty Therapy
Lincoln College
Lincoln, Lincolnshire 2017.09 - 2018.05
Skills
- Point of sale operation
- Customer satisfaction enhancement
- Communication excellence
- Computer literate
- Highly organised
- Written and verbal communication
- Organisation and prioritisation
- Computer ability
- Telephone operation
- Good judgement
- Reception area maintenance
- Patience and composure
- Calm under pressure
- Attention to Detail
- Strategic planning
- Professional attitude
Timeline
Retail assistant
Morrison's Supermarket
2021.07 - Current
Diploma of Higher Education - Beauty Therapy
Lincoln College
2017.09 - 2018.05
Customer Service Assistant
Chocolate Drop
2016.06 - 2018.01