Ahmed Ibrahim
Ashford,surrey
Summary
Motivated and adaptable professional with experience across customer service, sales, and trading environments. Skilled in problem-solving, communication, and teamwork, with proven ability to perform under pressure and deliver results in fast-paced settings. Strong technical literacy supported by a Level 3 ITQ Diploma and Cisco training in network security and IT systems. Eager to contribute analytical skills, attention to detail, and a customer-focused mindset to a dynamic operations role, while continuing to grow professionally.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Mountain warehouse
Kingston Upon Thames
2025.01 - Current
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Greeted customers upon entry, offering assistance and guidance to enhance shopping experience.
Proprietary Trader
funded trader
Ashford
2023.01 - Current
- Executed trades in various financial markets, including stocks, options, and futures, utilizing proprietary trading strategies
- Analyzed market trends and data to make informed trading decisions, resulting in consistent profitability
- Managed risk effectively through position sizing and risk management techniques
- Developed and implemented trading models and algorithms to automate trading processes and enhance efficiency
Barista
costa
cherstey
2023.12 - 2024.11
- Provided exceptional customer service in a fast-paced environment, serving beverages and food items
- Developed proficiency in the food and beverage department and enhanced customer service skills
Education
IT Network Security
Kingston College
Kingston2023-09
GED -
Brentside High School
GreenfordSome College (No Degree) - IT Network Security
Kingston College
KingstonSkills
- Customer service
- Sales transactions
- Team collaboration
- Trading strategies
- Customer engagement
- Interpersonal communication
- Problem solving
- Time management
- Attention to detail
- Patience and empathy
- Communication excellence
- Efficient multitasking
- Client relationship building
Affiliations
- Forex Trading
- Travel & Cultural Awareness
- Languages & Learning new skills
- Volunteering & Community Engagement
- Fitness & Outdoor Activities
- Strategy Games
Timeline
Retail Assistant
Mountain warehouse
2025.01 - Current
Barista
costa
2023.12 - 2024.11
Proprietary Trader
funded trader
2023.01 - Current
IT Network Security
Kingston College
GED -
Brentside High School
Some College (No Degree) - IT Network Security
Kingston College