Motivated and adaptable professional with experience across customer service, sales, and trading environments. Skilled in problem-solving, communication, and teamwork, with proven ability to perform under pressure and deliver results in fast-paced settings. Strong technical literacy supported by a Level 3 ITQ Diploma and Cisco training in network security and IT systems. Eager to contribute analytical skills, attention to detail, and a customer-focused mindset to a dynamic operations role, while continuing to grow professionally.