Matthew Spong
Farnham,Surrey
Summary
A seasoned professional with extensive insight into the gambling industry, specialising in betting shop operations and bookmaking expertise. Demonstrates proficiency in data analysis, basic computer programming, and multi-tasking under high-pressure situations. Possesses comprehensive knowledge of sporting events, racing industry, betting regulations, security protocols, and market trends. Adept at understanding betting odds and committed to maintaining positivity in challenging environments. Career goals include leveraging industry expertise to drive innovation and enhance operational efficiency within the gambling sector.
Overview
26
26
years of professional experience
Work history
Bookmaker manager
Jennings bet
Aldershot, Hampshire
03.2024 - Current
- Coordinated promotional activities during major sporting events for increased sales opportunities.
- Established rapport with customers, fostering a friendly environment.
- Adopted effective strategies for maximum profitability.
- Implemented new policies in line with company standards for better results.
Cash manger
Ascot racing
Ascot, Berkshire
05.2022 - Current
- Delegated tasks efficiently to maximise productivity.
- Cultivated strong relationships with clients to secure repeat business.
- Coordinated cross-departmental collaboration for improved workflow.
- Enforced safety regulations to reduce workplace accidents.
Prison governor
HM Prison Service
Woking, Surrey
01.2022 - 02.2024
- Implemented innovative prisoner reintegration programmes, resulting in smoother transitions to society.
- Created a new drug free living environment with incentive based living
- Control of prisoner releases
- Management of 600 prisoners and 150 staff on a daily basis
Prison custody officer
HM Prison & Probation Service
Woking, Surrey
05.2007 - 04.2022
- Maintained secure environment by enforcing prison regulations and procedures.
- Managed administrative tasks such as report writing and record keeping, ensuring accurate documentation of all incidents within the facility.
- Resolved conflicts amongst inmates, ensuring peaceful cohabitation within cells.
- Safeguarded prisoner welfare by conducting frequent welfare checks and providing necessary assistance when required.
Bookmaker manager
Eden racing
Sandhurst, Bracknell Forest
03.2000 - 04.2007
- Oversaw recruitment and hiring processes, ensuring competent staff on board.
- Dealt with complex betting queries competently, providing accurate information to customers.
- Updated knowledge on betting regulations regularly to ensure compliance at all times.
- Streamlined operational procedures, resulting in increased efficiency.
Education
NVQ Level 2 - Business
Farnborough College of Technology
Farnborough 09/1998 - 05/2000
GCSEs - Numerous
Farnborough College of Technology
FarnboroughSkills
- Gambling industry insight
- Knowledge of sporting events
- Betting shop operations
- Betting regulation knowledge
- Multi-Tasking proficiency
- Data analysis proficiency
- Basic computer programming
- Knowledge of racing industry
- Security protocols understanding
- Bookmaking expertise
- Positivity in high-pressure situations
- Understanding of betting odds
- Market insight
Affiliations
- Spending valuable time with children
- Sport
- Coaching
References
References available upon request.
Timeline
Bookmaker manager
Jennings bet
03.2024 - Current
Cash manger
Ascot racing
05.2022 - Current
Prison governor
HM Prison Service
01.2022 - 02.2024
Prison custody officer
HM Prison & Probation Service
05.2007 - 04.2022
Bookmaker manager
Eden racing
03.2000 - 04.2007
NVQ Level 2 - Business
Farnborough College of Technology
09/1998 - 05/2000
GCSEs - Numerous
Farnborough College of Technology