John Smart
Shotts,North Lanarkshire
Summary
Seasoned in risk management and odds compilation within betting industry. Capable of driving revenue growth and customer engagement through strategic pricing and innovative betting propositions. Specialising in sports betting, with unique insight into market trends and customer behaviours.
I believe i can adapt to the role i am applying for when i develop the companies ambitions in both the short and long term.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Racecourse Bookmaker
Smart Bookmakers
Shotts, North Lanarkshire
05.2008 - Current
- Facilitated smooth operations of daily betting transactions, resulting in satisfied customers.
- Processed winning bets swiftly, heightening client satisfaction levels.
- Utilised excellent numeracy skills whilst calculating odds; ensured accuracy in all transactions.
- Fostered professional relationships with punters to enhance loyalty.
- Offered guidance on rules and procedures to new customers, enhancing their understanding.
- Monitored betting activities, ensuring fair play.
- Resolved disputes quickly and professionally; improved overall customer experience.
- Collaborated with other bookmakers to maintain updated industry knowledge.
- Ensured compliance with gambling regulations, promoting lawful practices.
- Implemented security measures; reduced instances of fraudulent activities.
- Assisted clients in placing bets effectively, encouraging return business.
- Managed customer queries and complaints to ensure positive experience.
- Organised cash flow and recorded transactions for accurate recordkeeping.
- Stayed up-to-date on policies and rules to maintain consistency.
- Enforced gambling rules to guarantee fair play.
- Complied with regulatory standards and requirements.
- Processed data quickly and accurately for smooth, orderly operations.
- Calculated risk to decide odds and hedge or refuse bets.
- Determined odds using multiple sources of information.
Electrician
Weir & Mcquiston Scotland Ltd
Shotts, North Lanarkshire
07.2001 - 11.2008
- Performed preventative maintenance tasks to reduce potential future issues.
- Kept abreast of latest industry developments, improving overall competency levels.
- Diagnosed malfunctions to restore system functionality swiftly.
- Read blueprints effectively, ensuring accurate construction projects completion.
- Ensured compliance with regulations through diligent workmanship.
- Carried out testing of electrical systems for optimal performance.
- Installed and maintained wiring for enhanced building functionality.
- Alleviated safety risks with thorough periodic checks on installations.
- Responded swiftly to emergency calls outs, reducing potential damage or loss.
- Maintained customer satisfaction by providing professional service at all times.
- Repaired faulty equipment, resulting in minimal downtime.
- Improved safety standards by routinely inspecting electrical systems.
- Used hand and power tools proficiently during repair and installation duties.
- Adhered strictly to Health and Safety guidelines reducing risk of accidents onsite.
- Collaborated efficiently with other contractors on larger scale assignments.
- Trained newer recruits in the team, enhancing their skills and knowledge base.
- Worked well under pressure during time-sensitive projects ensuring timely completion.
- Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
- Maintained clean, safe working environments, minimising risk to staff and visitors.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions to deliver to project requirements.
- Tested and accurately diagnosed wiring faults, recording exact details to maintain traceability.
- Completed Electrical Certificates and Electrical Condition Reports for optimal project compliance.
- Trained and mentored junior electricians, providing diligent monitoring to ensure safe, quality workmanship.
- Performed complex electrical installations and fit-outs, employing strict attention to detail to reduce errors.
- Met quality control standards through thorough inspections of completed electrical works.
- Complied with BS 7671 standards to complete electrical installations.
- Identified appropriate sequences and methods of operation.
Education
Scottish Qualifications Certificate -
Calderhead High School
Shotts, North Lanarkshire 08.1995 - 06.2001
Skills
- Proactive approachability
- Decision-Making expertise
- Responsible gambling advocacy
- Betting rules knowledge
- Risk management proficiency
- Critical analytical thinking
- High stakes decision making
- Setting odds
- Excellent communication
- Financial Forecasting
- Quick calculations
- Data analysis and reporting
- Calm under pressure
- Stress resilience
- Decision-Making speed
- Gambling legislation understanding
- Professional discretion
- Bookmaking principles
- Risk analysis for bets
Certification
I currently hold and have held a Non Remote UK Gambling Commission licence since 2008
DAZN COUNTRY MANAGER UK & IRELAND
Thank you for considering my application for this very important role within your company. As you can see from the rest of my CV I am currently a self employed racecourse bookmaker with a UK Non Remote licence. My outlook going forward with DAZN BET is I am confident when informed of the short and long term goals of the company i can put my ideas and methods in place to deliver growth and performance.
I also can use my knowledge and background in minority sports such as Harness Racing and Pigeon Racing to tap into their captive audiences to make DAZN BET their number 1 online bookmaker and also make DAZN BET unique as being the only company in the UK and Ireland to bet on these respective sports.
Timeline
Racecourse Bookmaker
Smart Bookmakers
05.2008 - Current
Electrician
Weir & Mcquiston Scotland Ltd
07.2001 - 11.2008
Scottish Qualifications Certificate -
Calderhead High School
08.1995 - 06.2001