Matthew Roach
Market Rasen,ln2
Summary
I have timelessly proven that I am a hard-working individual with exceptional interpersonal skills. Having worked with teams and taken managerial roles during my time in hospitality, it has proven that I can handle responsibility over a workforce and face challenges head-on. Not only that, but I have become able to work efficiently and effectively under copious amounts of pressure. Being a highly motivated individual, I can maintain a high output of quality in my work while uplifting others.
Overview
3
3
years of professional experience
Work history
Waiter bartender
The Kings Head
Market Rasen, Lincolnshire
2023.05 - 2025.09
- Took orders accurately while managing multiple tasks under pressure, ensuring timely service.
- Resolved customer complaints efficiently, maintaining a positive dining atmosphere.
- Engaged with guests to foster positive rapport, enhancing customer loyalty and encouraging repeat visits.
- Contributed towards team goals through effective collaboration with colleagues.
- Covered various shifts to meet staffing needs.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Conducted cleaning duties to uphold cleanliness standards, contributing to a welcoming environment.
Kitchen porter
The Kings Head
Market Rasen, Lincolnshire
2022.11 - 2024.05
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Cleaned work surfaces and ensured hygiene standards were met.
- Maintained safe working environment by adhering to health and safety regulations.
- Assisted chefs with food preparation, contributing to timely and efficient meal service.
- Achieved high levels of organisation with sorting and storing deliveries.
- Collaborated with restaurant staff to support seamless operations and enhance team effectiveness.
- Worked under pressure during peak times without compromising the quality of work delivered.
Education
GCSEs -
William Farr C of E Comprehensive School
Welton, Lincolnshire 2021.09 - 2023.07
A-Levels -
William Farr C of E Comprehensive School
Welton, Lincolnshire 2022.09 - 2025.07
Bachelor of Science - Product Design Engineering
Manchester Metropolitan University
Manchester 2025.09 -
Skills
- Professionalism and etiquette
- Exceptional interpersonal skills
- Active listening
- Conflict resolution
- Patient and calm nature
References
References available upon request.
Timeline
Bachelor of Science - Product Design Engineering
Manchester Metropolitan University
2025.09 -
Waiter bartender
The Kings Head
2023.05 - 2025.09
Kitchen porter
The Kings Head
2022.11 - 2024.05
A-Levels -
William Farr C of E Comprehensive School
2022.09 - 2025.07
GCSEs -
William Farr C of E Comprehensive School
2021.09 - 2023.07