Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
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Matthew  John

Matthew John

Holywell,Flintshire

Summary

I bring a strong background in customer service, with a positive and professional approach to every interaction. Skilled at handling busy, fast-paced environments, I ensure a welcoming atmosphere for all visitors while maintaining smooth daily operations. With excellent organisation, attention to detail, and efficiency, I am confident in managing multiple tasks at once.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Store assistant

Aldi
Mold, Flintshire
07.2025 - Current
  • Packed purchased goods carefully, preventing potential damage.
  • Assisted customers, resulting in a positive shopping experience.
  • Directed customers towards desired merchandise successfully reducing search time.
  • Maintained store cleanliness for an appealing shopping environment.
  • Maintained a positive working environment ensuring customer satisfaction.
  • leasing with customers.

Waiter

Gladstone's Library
Hawarden, Flintshire
09.2020 - 11.2024
  • Managed table settings for optimal dining experience.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Upheld health and safety standards ensuring a smooth, safe environment.
  • Managing cash up at the end of shifts.
  • Problem solving.
  • leasing with customers.

Waiter

Glan Yr Afon Inn
Holywell, Flintshire
01.2018 - 08.2020
  • Accommodated special dietary requests, enhancing customer dining experience.
  • Completed side duties such as refilling condiments, contributing to organised workplace.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Food preparation to a high standard.

Education

Bachelor of Arts (Hons) - Music Production 2:1

Edge Hill University
Ormskirk
09/2022 - 06/2025

A-Levels - Geography, Geology, English Language

Mold Alun
Mold, Flintshire
09/2020 - 09/2022

Skills

  • Retail software proficiency
  • Electronic payments processing
  • Efficient work ethic
  • Hospitality standards
  • Calm under pressure
  • Microsoft Office
  • Punctuality and reliability
  • Cash register operation
  • Barcode scanning
  • Customer query resolution
  • Complaint handling
  • Returns processing
  • Flexible
  • Cash handling
  • Customer Service
  • Attention to Detail

Affiliations

I am an active member of the Boardroom climbing community with experience in bouldering and a desire to learn lead climbing. I am passionate about introducing friends and family into the sport, not only for fitness but for mental health and well-being.


Music production has always been a keen interest of mine with hopes to develop this further and create a career pathway into the music industry.

Certification

Driving License

References

References available upon request.

Timeline

Store assistant

Aldi
07.2025 - Current

Waiter

Gladstone's Library
09.2020 - 11.2024

Waiter

Glan Yr Afon Inn
01.2018 - 08.2020

Bachelor of Arts (Hons) - Music Production 2:1

Edge Hill University
09/2022 - 06/2025

A-Levels - Geography, Geology, English Language

Mold Alun
09/2020 - 09/2022
Matthew John