Kunakakwashe Chigaazira
Chelmsford,Essex
Summary
Friendly, approachable, and customer-focused professional with strong communication and organisational skills suited to retail and fast-paced takeaway environments. Experienced in handling tills, assisting customers, managing stock, and supporting daily store operations. Proven ability to build positive customer relationships, resolve issues quickly, and maintain a clean, efficient workspace. Highly motivated, adaptable, and committed to delivering excellent service, boosting customer satisfaction, and contributing to smooth team operations.
Overview
1
1
year of professional experience
Work history
Store assistant
Nica Local
Wickford, Essex
08.2025 - 11.2025
- Received deliveries timely, ensuring rapid shelf restocking.
- Carried out price checks accurately for correct billing at the till point.
- Monitored shop floor consistently to deter thefts and losses.
- Packed purchased goods carefully, preventing potential damage.
- Enhanced customer service by responding promptly to queries.
- Ensured products' freshness by regularly checking and removing expired items.
- Troubleshot register issues promptly, minimising disruption of service.
- Arranged displays attractively, driving impulse purchases.
Front of house team member
HFC takeaway
Wakefield, West Yorkshire
01.2025 - 08.2025
- Promoted special offers or events to increase awareness among customers.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Coordinated seating arrangements for efficient restaurant management.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Ensured accuracy during transactions for error-free cash handling.
- Offered product recommendations based on customer needs and preferences.
- Upheld store cleanliness standards, contributing to a pleasant shopping environment.
- Maintained well-stocked checkout areas for improved functionality and efficiency.
- Maintained high standards of customer service during peak times.
Education
Bachelor of Science - Mechanical Engineering
Anglia Ruskin University
Chelmsford, Essex 01.2025 -
A-Levels - Sciences
Eaglesvale School
Harare, Zimbabwe 01.2019 - 12.2021
GCSEs - Sciences, English and Maths
Eaglesvale
Harare, Zimabwe 01.2016 - 12.2018
Skills
Money counting mastery
- Product display techniques
- Shipment unloading
- Punctuality and reliability
- Electronic payments processing
- Fault finding in products
- Transactions efficiency
- Shop floor maintenance
- Retail software proficiency
- Point of sale operation
- Food service regulation compliance
- Tactfulness with difficult customers
- Table cleaning proficiency
- Host and Hostess experience
- Tech-Savvy mindset
- Adaptable to changing tech
Affiliations
- Computer hardware and software troubleshooting
- programing
- Gaming
Languages
English
Proficient (C2)
Shona
Proficient (C2)
Ndebele
Advanced (C1)
Timeline
Store assistant
Nica Local
08.2025 - 11.2025
Front of house team member
HFC takeaway
01.2025 - 08.2025
Bachelor of Science - Mechanical Engineering
Anglia Ruskin University
01.2025 -
A-Levels - Sciences
Eaglesvale School
01.2019 - 12.2021
GCSEs - Sciences, English and Maths
Eaglesvale
01.2016 - 12.2018