Michael Smith
Gainsborough,Lincoln
Summary
Dedicated professional with a strong foundation in effective communication and problem-solving skills. Certified in first aid and electric pallet truck operation, demonstrating a commitment to safety protocol compliance. Proficient in retail software and basic bookkeeping, ensuring efficient time management and reliability. Flexible and punctual, with a focus on enhancing operational efficiency. Aspires to leverage skills in a dynamic retail environment to contribute to organisational success.
Overview
8
8
years of professional experience
Work history
Store Assistant
Lidl
Lincoln, Lincolnshire
2017.10 - 2022.10
- Achieved high customer satisfaction by providing attentive service and support.
Streamlined baking operations through effective time management and coordination. Cultivated communication skills, resulting in improved teamwork and customer engagement. - Directed customers towards desired merchandise successfully reducing search time.
- Improved product availability by effectively restocking shelves.
- Maintained store cleanliness for an appealing shopping environment.
Deputy Store Manager
Aldi
Gainsborough, Lincolnshire
2022.10 - Current
- Led the team as Deputy Store Manager within six months of joining Aldi. Developed expertise in cash handling and health and safety procedures. Enhanced team communication strategies to improve staff engagement and performance.
- Managed shift schedules efficiently, ensuring smooth daily operations even during peak hours.
- Implemented loss prevention strategies, reducing instances of theft within the shop floor.
- Conducted risk assessments for improved health and safety protocols.
Skills
- Effective communication skills
- First aid certification
- Electric pallet truck certification
- Retail software proficiency
- Punctuality and reliability
- Basic bookkeeping
- Time management
- Problem solving
- Safety protocol compliance
- Flexible
Timeline
Deputy Store Manager
Aldi
2022.10 - Current
Store Assistant
Lidl
2017.10 - 2022.10