Summary
Work History
Education
Skills
Languages
Timeline
Generic

Matt Clegg

Bradford,West Berkshire

Summary

Careful driver with good people skills and attention to detail when driving routes. Dependable in following schedules and maintaining professional standards. Hardworking employee enthusiastic about learning Transport field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Coach Driver

J&B Travel
Leeds, West Yorkshire
04.2023 - 06.2023
  • Warmly greeted passengers within second timeframe, promptly collecting fares and inspecting documentation to minimise delays.
  • Performed thorough vehicle safety inspections prior to service to ensure working order and guarantee guest safety.
  • Monitored and maintained appropriate passenger conduct to ensure safety and wellbeing.
  • Assisted up to 70+ passengers with loading, unloading and storing luggage to maintain first-class customer service standards.
  • Created and maintained a comfortable environment for passengers by controlling temperature gauges and entertainment resources.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Announced upcoming stops and potential route delays to passengers.
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
  • Provided clean and safe environment on bus with routine maintenance and clear aisle.

Coach Driver

National Express
Leeds, West Yorkshire
12.2022 - 03.2023
  • Warmly greeted passengers within 30 -second timeframe, promptly collecting fares and inspecting documentation to minimise delays.
  • Performed thorough vehicle safety inspections prior to service to ensure working order and guarantee guest safety.
  • Monitored and maintained appropriate passenger conduct to ensure safety and wellbeing.
  • Assisted 54+ passengers with loading, unloading and storing luggage to maintain first-class customer service standards.
  • Created and maintained a comfortable environment for passengers by controlling temperature gauges and entertainment resources.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Announced upcoming stops and potential route delays to passengers.
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Conducted accurate headcounts at every scheduled stop to guarantee no guest left behind.
  • Reported delays and accidents to dispatchers at head office.
  • Reported any malfunctions promptly to keep bus running smoothly.

Bus Driver

First Group
Leeds, West Yorkshire
11.2022 - 12.2022
  • Assisted passengers with difficulties or disabilities to safely board and disembark buses.
  • Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
  • Prioritised passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
  • Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm and disabled passengers.
  • Provided clean and safe environment on bus with routine maintenance and clear aisle.

Recovery Driver / Specialist

TFSmiths
Bradford, West yorkshire
04.2018 - 11.2022
  • Recovered vehicle when roadside repairs were not possible.
  • Correctly and securely loaded scrap cars onto recovery vehicles.
  • Confidently liaised with members of the public and insurance contracts.
  • Attended incidents roadside to handle various types of breakdowns.
  • Transported non-road-worthy vehicles to garages for repairs.
  • Provided first rate customer service whilst ensuring customer safety.
  • Skilfully diffused highly charged situations involving distressed customers.
  • Diagnosed and completed minor and routine vehicle repairs.
  • Adhered to company procedures by completing all paperwork promptly and accurately.
  • Actively listened to customers' concerns and calmly reassured them of next steps in recovery process.
  • Collected, on average, 60 vehicles weekly in various locations around West Yorkshire.
  • Supported yard operations by completing additional maintenance tasks.
  • Kept accurate driving hours records and complied with tachograph laws.
  • Communicated with clients politely and professionally, maintaining excellent working relationships.
  • Offered flexibility in working hours, covering evening and weekend shifts to meet logistics demands.
  • Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
  • Conducted rigorous checks on oil, tyres and equipment.
  • Monitored vehicle performance and reported faults quickly to avoid vehicle downtime.
  • Kept up-to-date logbooks, detailing total time spent driving.

Education

GCSEs - Maths, Art, Music & Food

Bradford Catherdal Community College
Bradford
09.2000 - 06.2004

Higher National Diploma - New Clait, Clait Plus, ECDL

Bradford College
Bradford
03.2003 - 05.2004

Skills

  • Driver CPC
  • Safety-conscious
  • Commercial driving
  • Local route knowledge
  • Local traffic regulations
  • Vehicle and route familiarisation
  • Clean PSV record
  • Clean driving record
  • Local road knowledge
  • Customer service
  • CPC qualified

Languages

English
Fluent

Timeline

Coach Driver

J&B Travel
04.2023 - 06.2023

Coach Driver

National Express
12.2022 - 03.2023

Bus Driver

First Group
11.2022 - 12.2022

Recovery Driver / Specialist

TFSmiths
04.2018 - 11.2022

Higher National Diploma - New Clait, Clait Plus, ECDL

Bradford College
03.2003 - 05.2004

GCSEs - Maths, Art, Music & Food

Bradford Catherdal Community College
09.2000 - 06.2004

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Matt Clegg