Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Maryum Waheed

Bolton,Greater Manchester

Summary

Current volunteer with retail experience at the British Heart Foundation charity shop. Qualifications up to Intermediate in Pre-Engineering and Bachelors in IT (Paused). Skilled at providing excellent customer service, using EGAD retail system with a strong ability to adapt quickly and easily to new environments. Fluent in both English and Urdu.

Overview

7
7
years of post-secondary education

Work history

Charity shop volunteer

British Heart Foundation
Bolton, Greater Manchester
08.2025 - Current
  • Greeted customers warmly as they enter the shop.
  • Assisted the customers with queries and provide product information.
  • Ensured that the products are well presented and attractively displayed.
  • Maintained cleanliness and hygiene standards throughout the shop floor.
  • Upheld strict confidentiality when handling sensitive donor information.
  • Used EGAD retail system to manage shop floor activities and record sales data.
  • Entered and managed customer information for bookings , deliveries and collection .
  • Tagged and labelled the donated items with the correct prices and product codes.

Education

Matriculation - Science Group

Bloomfield Hall School
Kharian , Pakistan
09.2017 - 04.2019

Intermediate in Pre-Engineering (College) - Physics, Chemistry,Mathematics

Garrison Academy
Kharian Cantt , Pakistan
07.2019 - 09.2022

Bachelors in IT (Incomplete) - Information Technology

University of Gujrat
Gujrat, Pakistan
11.2021 - 02.2024

Skills

  • Customer Service
  • Friendly and approachable attitude
  • Reliability and punctuality
  • Adaptable and organized
  • Confident using retail system (egEGAD) and maintaining digital records

Languages

Urdu
Fluent
English
Fluent

Timeline

Charity shop volunteer

British Heart Foundation
08.2025 - Current

Bachelors in IT (Incomplete) - Information Technology

University of Gujrat
11.2021 - 02.2024

Intermediate in Pre-Engineering (College) - Physics, Chemistry,Mathematics

Garrison Academy
07.2019 - 09.2022

Matriculation - Science Group

Bloomfield Hall School
09.2017 - 04.2019
Maryum Waheed