Summary
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Montell Emilious

Colchester

Summary

Dedicated individual experienced in customer service, product knowledge, inventory management, and cash transaction handling. Delivered effective customer retention strategies through strong communication and collaboration skills. Committed to enhancing customer satisfaction and supporting business success with reliability and attention to detail. Works in team and individual environments with commitment to task completion. Completes assigned tasks with attention to detail and answers customer questions. Sorts and arranges items to maintain clean and tidy shelves.

Work history

Charity shop volunteer

Milton Keynes Wilen
, Milton Keynes
07.2023 - 09.2023
  • Demonstrated excellent customer service skills to ensure repeat business.
  • Resolved customer queries and complaints to uphold satisfaction and customer loyalty.
  • Supported fundraising events to strengthen community engagement and elevate organisation's profile.
  • Provided information about products to assist customers' buying decisions.
  • Organised stock room to streamline access and support efficient operations.
  • Conducted regular inventory checks for up-to-date record keeping.
  • Maintained cleanliness and hygiene standards throughout the shop floor.

Education

Bachelor of Science - Sports therapy

University of Essex
Colchester
10.2025 -

Diploma of Higher Education - Sport and Exercise Science

NCC Havering sixth form college
Hornchurch
09.2023 - 06.2025

Skills

  • Customer service
  • Product knowledge and demonstrations
  • Inventory management
  • Cash handling
  • Customer retention strategies
  • Technology proficiency
  • Team collaboration
  • Independent work
  • Reliability and punctuality
  • Empathy and patience

Affiliations

  • Gym
  • Reading
  • Sports
  • Running

References

References available upon request.

Timeline

Bachelor of Science - Sports therapy

University of Essex
10.2025 -

Diploma of Higher Education - Sport and Exercise Science

NCC Havering sixth form college
09.2023 - 06.2025

Charity shop volunteer

Milton Keynes Wilen
07.2023 - 09.2023
Montell Emilious