Martina Murphy
Horwich,Bolton
Summary
Dedicated Registered Manager specialising in high-quality, person-centred care. Ensures compliance with safety and quality standards through effective audits and proactive management. Cultivates a motivated team by prioritising recruitment, training, and professional development. Strong communicator and problem-solver, fostering positive relationships to ensure efficient operations.
Overview
34
34
years of professional experience
Work History
Registered Manager
Howell Medical Group Ltd
12.2021 - Current
- Managed the day-to-day running of the service and maintained required standards of safety, quality, and compliance.
- Delivered high-quality, proactive, person-centred care, tailored to specific service user needs.
- Conducted regular audits of care practices and environments, identifying and addressing improvement areas to enhance service quality.
- Investigated operational issues affecting service delivery, identifying root causes and preparing reports with corrective action recommendations.
- Recruited and trained compassionate, trustworthy, professional caregivers, prioritising first-class service user support.
- Led recruitment, training, and development initiatives for staff, increasing retention rates and ensuring high levels of competency.
- Hired staff for organisational vacancies and enforced consistent policies across the workforce.
- Coordinated multidisciplinary team meetings, facilitating effective communication between healthcare professionals and stakeholders.
- Facilitated staff participation in professional development, fostering a culture of continuous learning and enhancing service delivery.
- Maintained comprehensive service user records, enabling responsive monitoring and targeted care provisions.
Clinical Coordinator
Howell Medical Group Ltd
07.2023 - 08.2025
- Created and implemented policies and procedures to enhance healthcare management.
- Reviewed and updated clinical procedures and policies to comply with regulatory standards and best practices.
- Collaborated with senior management to develop strategic plans for service expansion and improvement.
- Managed weight loss clinic, developing services and overseeing staff management, recruitment, and training.
- Coordinated training programmes to ensure a qualified healthcare services team.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Scheduled appointments to enhance clinical efficiency.
- Analysed patient feedback to identify areas for improvement in service delivery, leading to higher satisfaction rates.
- Participated in clinical audits, identifying best practices and areas for improvement to uphold high-quality standards.
- Conducted regular team meetings to discuss patient cases, share insights, and develop cohesive care strategies.
- Facilitated communication between multidisciplinary teams, ensuring coherent and coordinated patient care.
Clinic Nurse
Howell Medical Group Ltd
12.2021 - 07.2023
- Medical weight loss therapy and counselling for private patients
- Conducted medical assessments for drivers, ensuring compliance with health standards for fitness to drive.
- Conducted routine health checks to monitor patient well-being.
- Performed blood collection procedures to assist in patient diagnostics.
- Coordinated vaccine clinics to facilitate immunisation for the community.
- Administered vitamin injections to support patient health and wellness.
- Implemented cryotherapy sessions to aid in patient recovery and rehabilitation.
- Performed Covid-19 swabbing procedures to facilitate testing and diagnosis.
- Conducted antibody testing to determine patients' immune response to infections.
- Administered vaccinations and performed routine screenings as part of preventative healthcare measures.
- Maintained detailed patient records, ensuring accuracy and confidentiality in documentation.
- Coordinated with multidisciplinary teams to create and execute customised patient care plans, enhancing overall patient outcomes.
- Addressed and answered questions for families regarding patient treatment, health and progress.
- Conducted patient assessments to determine their care requirements and devised suitable care plans.
- Coordinated patient care in consultation with multidisciplinary team of health professionals.
- Supervised, trained and mentored new nurses on nursing requirements and procedures.
- Evaluated patients at prescribed times to assess conditions and monitor progress against treatment goals.
- Led junior nurses and healthcare assistants, offering guidance and support to improve patient care.
- Utilised practised skills in phlebotomy, taking patients' blood with minimal distress, discomfort or error.
- Fostered patient trust and cooperation by establishing collaborative therapeutic relationships, facilitating effective treatment engagement.
Staff Midwife
Our Lady of Lourdes Hospital, Drogheda
05.2021 - 11.2021
- Monitored condition of patients and fetuses during pregnancy and throughout labour through detailed checks and inspections.
- Managed patient care in Special Care Baby Unit, prioritising safety and comfort for vulnerable infants.
- Conducted routine postnatal check-ups, evaluating health of mothers and newborns while advising on infant care and feeding.
- Provided postnatal care, including breastfeeding advice and emotional support, to new mothers during recovery.
- Provided emotional support and reassurance to women and partners to ease fear and anxieties in giving birth.
- Provided assistance in Postnatal Ward, facilitating smooth recovery for new mothers.
- Monitored health status of newborns, referring to neonatal specialists as necessary.
- Administered medications and injections as prescribed, adhering to strict medical protocols.
- Recorded detailed patient records, maintaining confidentiality and ensuring accurate documentation.
- Planned, delivered and evaluated midwifery services to current care standards.
- Recognised complications and warning signs requiring further support from specialised professionals.
- Facilitated discharge planning, equipping families with resources and referrals to community support services.
- Provided practical advice to new mothers to nurture and care for newborns.
- Equipped patient with information to provide education on nutrition, childcare and family planning.
Maternity Healthcare Assistant
Our Lady of Lourdes Hospital, Drogheda
10.2020 - 05.2021
- Supported mothers in understanding and caring for their newborns, including bathing, dressing, and nappy changing techniques.
- Supported midwives in delivering personalised care and treatment plans, ensuring alignment with patient needs and preferences.
- Aided midwives in preparing and cleaning delivery rooms, fostering a secure setting for childbirth.
- Executed infection control measures, ensuring a consistently clean and safe environment for patients and staff.
Midwifery Intern
01.2020 - 10.2020
Childminding
01.1997 - 01.2016
- Cultivated expertise in child and infant care by overseeing daily activities in a nurturing home environment.
- Conducted regular safety audits of the childminding setting, ensuring compliance with Ofsted regulations.
- Managed financial records, including invoicing parents and tracking expenses, to maintain a sustainable childminding service.
- Kept house clean during childminding activities by clearing mess after activities, maintaining excellent client satisfaction.
Trainee Manager
J. Sainsbury Plc
01.2000 - 01.2001
Senior Stock Controller
Freeman’s Catalogue
01.1994 - 01.1997
Store Assistant
Waitrose
01.1993 - 01.1994
Education
BSc (Hons) - Midwifery
Dundalk Institute of Technology
01-2021
BSc (Hons) - Management Science
University of Technology, Loughborough, UK
01-1992
Skills
- Regulatory compliance
- CQC regulations
- Audit management
- Performance evaluation
- Staff training
- Patient motivation
- Multidisciplinary teamwork
- Able to multitask and prioritise effectively
- Calm under pressure
- Excellent interpersonal and communication skills
- Person-centred care
References
Available on request
Hobbies and interests
- Reading
- Jigsaws
- Sudoku
Timeline
Clinical Coordinator
Howell Medical Group Ltd
07.2023 - 08.2025
Registered Manager
Howell Medical Group Ltd
12.2021 - Current
Clinic Nurse
Howell Medical Group Ltd
12.2021 - 07.2023
Staff Midwife
Our Lady of Lourdes Hospital, Drogheda
05.2021 - 11.2021
Maternity Healthcare Assistant
Our Lady of Lourdes Hospital, Drogheda
10.2020 - 05.2021
Midwifery Intern
01.2020 - 10.2020
Trainee Manager
J. Sainsbury Plc
01.2000 - 01.2001
Childminding
01.1997 - 01.2016
Senior Stock Controller
Freeman’s Catalogue
01.1994 - 01.1997
Store Assistant
Waitrose
01.1993 - 01.1994
BSc (Hons) - Midwifery
Dundalk Institute of Technology
BSc (Hons) - Management Science
University of Technology, Loughborough, UK