Martin norwood
Grimsby,United Kingdom
Summary
Dedicated security professional with extensive expertise in customer service, risk assessment, and public safety. Proficient in Microsoft Office and skilled in managing hostile situations, employing anti-terrorism tactics, and executing crowd control strategies. Demonstrates exceptional alertness and awareness, with a strong capability for decision-making under stress. Adept at handling security equipment, conducting body searches, and ensuring health and safety compliance. Committed to delivering accurate incident reports and maintaining high standards of safety consciousness. Career goals include advancing strategic planning skills to enhance security operations efficiency.
Knowledgeable about maintaining safety and security in various environments. Strong communication and observational skills, with calm and composed demeanour during emergencies. Ready to use and develop attention to detail, problem-solving, and interpersonal skills in [Desired Position] role.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
41
41
years of professional experience
7
7
years of post-secondary education
Work history
Security officer
Mitie Security/sainsburys
Cleethorpes, North East Lincolnshire
2013.03 - Current
- Upheld strict access controls for ensuring building security.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Patrolled premises regularly, contributing to a safe work environment.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Worked in security control room to continuously monitor CCTV feeds.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
- Identified safety risks by analysing reports and camera footage.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Remained flexible in rapidly moving environment and adapted to developing situations.
- Secured cash and valuables against on-property loss or interference during transport.
Security officer
dunhelm
Grimsby, North East Lincolnshire
2008.01 - 2011.04
- Upheld strict access controls for ensuring building security.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Patrolled premises regularly, contributing to a safe work environment.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Worked in security control room to continuously monitor CCTV feeds.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Security officer
cars
Grimsby, North East Lincolnshire
2003.03 - 2007.03
- Ensured smooth traffic flow in the car park by directing vehicles efficiently.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Upheld strict access controls for ensuring building security.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Trained new members of the security team, raising overall team performance levels.
- Coordinated with other officers on shift changes smoothly and effectively.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Patrolled premises regularly, contributing to a safe work environment.
- Checked ID cards and documented details in security log.
- Worked in security control room to continuously monitor CCTV feeds.
Security officer
Securitas
Immingham, North East Lincolnshire
1999.10 - 2002.04
- Provided assistance during fire safety checks, improving overall workplace safety.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Trained new members of the security team, raising overall team performance levels.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Patrolled premises regularly, contributing to a safe work environment.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
Weighbridge operator
scangrit
Immingham, North East Lincolnshire
1997.04 - 1999.03
- Utilised industry-specific software proficiently to manage weighings accurately.
- Managed traffic flow at the weighbridge efficiently to minimise disruptions.
- Verified vehicle weights meticulously; upheld legal weight limits consistently.
- Enhanced operational accuracy by meticulous record keeping and data management.
- Executed day-to-day operations efficiently whilst under pressure.
- Developed strong relationships with hauliers through excellent communication skills.
- Consistently adhered to company policies and procedures, supporting compliance efforts.
- Handled unexpected incidents calmly; maintained workflow despite interruptions.
- Collaborated closely with colleagues to maintain smooth operations during busy periods.
- Conducted regular safety checks for optimal equipment function.
- Ensured compliance with health and safety regulations, enhancing overall workplace safety.
- Improved weighbridge efficiency by consistently maintaining accurate records.
- Maintained high standards of cleanliness around the weighbridge area, promoting a professional image.
- Handled customer queries promptly for improved customer satisfaction.
- Assisted in administrative duties to support team efficiency.
- Performed routine maintenance on weighbridge, reducing unexpected breakdowns.
croker oparator
universal pipe coaters
Immingham, North East Lincolnshire
1988.02 - 1994.02
- Managed plant equipment maintenance, reducing downtime.
- Adhered to health and safety regulations with consistent use of protective gear.
- Cleaned and maintained work areas, promoting a safe working environment.
- Ensured safety by following all necessary protocols during cement and concrete handling.
- Handled routine repairs on plant equipment, minimising disruptions in operations.
- Achieved high-quality standards with meticulous attention to mix proportions.
- Executed quality checks frequently to maintain product standards.
- Assisted in the development of new mix designs, enhancing product offerings.
- Conducted regular inspections of machinery, ensuring operational efficiency.
- Monitored the manufacturing process to ensure product consistency.
- Collaborated closely with team members to achieve daily production targets.
- Dealt with emergency situations promptly, maintaining worker safety at all times.
- Operated heavy machinery for efficient production of cement and concrete.
- Prepared accurate reports on daily production activities, aiding management decision-making.
Apprentice joiner
freezerbuild
Grimsby, North East Lincolnshire
1985.02 - 1987.03
- Developed materials list for various project scopes minimising waste and cost overruns.
- Utilised hand tools for detailed joinery work, showcasing fine craftsmanship skills.
- Completed repair work on wooden structures, ensuring their longevity.
- Assisted in the installation of doors for improved home functionality.
- Supported senior joiners to complete complex joinery tasks.
- Achieved a high level of accuracy with measuring and cutting materials.
- Collaborated with other tradespeople on large scale building projects, honing interpersonal communication skills.
- Gained proficiency in woodwork by assisting with carpentry tasks.
- Prepared drawings and sketches to visualise end products boosting client satisfaction levels.
Education
GCSEs - maths English science history
immingham school
Immingham, North East Lincolnshire 1979.09 - 1985.08
NVQ Level 1 - computers
Immingham sister college
Immingham, North East Lincolnshire 2011.02 - 2012.02
Skills
- Customer service dedication
- Public area safety checks
- Risk assessment capability
- Microsoft office mastery
- Hostile situation management
- Anti-Terrorism tactics
- Restrained use of force
- Body search procedures
- Security equipment handling
- Crowd control strategies
- Alertness and awareness
- CCTV operation knowledge
- Decision-Making under stress
- Report-writing
- Decision making under pressure
- Security risk analysis
- First aid proficiency
- Crowd control efficiency
- Incident reporting accuracy
- Safety consciousness
- Time efficiency
- Health and Safety Compliance
- Customer Service
- Communication skills
- Team Leadership
- Product knowledge
- Public speaking
- Strategic planning
- Resourcefulness
- Project Management
- Database management
Affiliations
- music films travelling
Accomplishments
mitie star award for going above and beyond for sainsburys
Timeline
Security officer
Mitie Security/sainsburys
2013.03 - Current
NVQ Level 1 - computers
Immingham sister college
2011.02 - 2012.02
Security officer
dunhelm
2008.01 - 2011.04
Security officer
cars
2003.03 - 2007.03
Security officer
Securitas
1999.10 - 2002.04
Weighbridge operator
scangrit
1997.04 - 1999.03
croker oparator
universal pipe coaters
1988.02 - 1994.02
Apprentice joiner
freezerbuild
1985.02 - 1987.03
GCSEs - maths English science history
immingham school
1979.09 - 1985.08