Summary
Overview
Work history
Education
Skills
Timeline
Generic

Mark Quigley

Derry,Co. Londonderry

Summary

  • Reliable and driven individual with strong technical aptitude and problem-solving skills, complemented by proficiency in data entry and system management. Demonstrates excellent attention to detail and ability to quickly learn and adapt to new technologies. Ready to contribute to operational efficiency and accuracy in computing roles.
  • Experienced retail professional focused on maintaining well-organised and visually appealing shelves. Ensure product availability and presentation by leveraging strong organisational skills and attention to detail. Enhance customer satisfaction through prompt restocking and effective inventory management.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Retail assistant

The Range
Derry, Derry City and Strabane
10.2025 - 01.2026
  • Helped in the setup of special events and promotional activities within the store.
  • Rotated stock periodically, reducing instances of expired or outdated inventory.
  • Ensured visual merchandising standards with regular display updates.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Delivered excellent customer service by answering queries and providing product information.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Maintained clean shop floor, promoting a welcoming environment.

Team member

Kfc
Mansfield, Nottinghamshire
10.2023 - 12.2023
  • Provided excellent customer service to enhance business reputation.
  • Achieved efficient workflow with proper time management.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Assisted in stock take, maintaining sufficient inventory at all times.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Maintained high standards of food hygiene, securing customer trust.

General assistant

Business Services Organisation
Derry, Derry City and Strabane
09.2021 - 01.2022

This job required strict Health and safety rules as we were dealing with covid-19 and giving self tests to the public, below are main points of my job:

  • Ensured proper waste disposal practices were followed promoting environmental sustainability.
  • Carried out routine inspections of premises for safety compliance.
  • Provided top-quality customer service, resulting in high levels of customer satisfaction.
  • Adhered to strict health and safety regulations on job site.
  • Engaged with team to manage challenges effectively and maintain operational efficiency.

Education

GCSEs -

St Brigids College
Londonderry, Derry City and Strabane
09.2015 - 06.2020

Certificate of Higher Education - Information Technology

North West Regional College
Londonderry, Derry City and Strabane
09.2021 - 06.2022

Skills

  • Retail industry understanding
  • Adaptable to peak times
  • Data entry proficiency
  • Web development basics
  • Microsoft office suite proficiency
  • Knowledge of operating systems
  • Customer orientation
  • Computer programming languages
  • Software utilisation
  • Technical support provisioning
  • Outbound calling experience
  • Food safety legislation understanding
  • Organisational aptitude
  • Hygiene standards adherence

Timeline

Retail assistant

The Range
10.2025 - 01.2026

Team member

Kfc
10.2023 - 12.2023

General assistant

Business Services Organisation
09.2021 - 01.2022

Certificate of Higher Education - Information Technology

North West Regional College
09.2021 - 06.2022

GCSEs -

St Brigids College
09.2015 - 06.2020
Mark Quigley