Reliable and driven individual with strong technical aptitude and problem-solving skills, complemented by proficiency in data entry and system management. Demonstrates excellent attention to detail and ability to quickly learn and adapt to new technologies. Ready to contribute to operational efficiency and accuracy in computing roles.
Experienced retail professional focused on maintaining well-organised and visually appealing shelves. Ensure product availability and presentation by leveraging strong organisational skills and attention to detail. Enhance customer satisfaction through prompt restocking and effective inventory management.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Retail assistant
The Range
Derry, Derry City and Strabane
10.2025 - 01.2026
Helped in the setup of special events and promotional activities within the store.
Rotated stock periodically, reducing instances of expired or outdated inventory.
Ensured visual merchandising standards with regular display updates.
Resolved customer complaints, ensuring satisfaction and repeat business.
Delivered excellent customer service by answering queries and providing product information.
Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Maintained clean shop floor, promoting a welcoming environment.
Team member
Kfc
Mansfield, Nottinghamshire
10.2023 - 12.2023
Provided excellent customer service to enhance business reputation.
Achieved efficient workflow with proper time management.
Upheld company policies strictly, fostering a compliant work environment.
Assisted in stock take, maintaining sufficient inventory at all times.
Delivered orders promptly, ensuring high levels of customer satisfaction.
Ensured workplace cleanliness with regular maintenance tasks.
Maintained high standards of food hygiene, securing customer trust.
General assistant
Business Services Organisation
Derry, Derry City and Strabane
09.2021 - 01.2022
This job required strict Health and safety rules as we were dealing with covid-19 and giving self tests to the public, below are main points of my job:
Ensured proper waste disposal practices were followed promoting environmental sustainability.
Carried out routine inspections of premises for safety compliance.
Provided top-quality customer service, resulting in high levels of customer satisfaction.
Adhered to strict health and safety regulations on job site.
Engaged with team to manage challenges effectively and maintain operational efficiency.
Education
GCSEs -
St Brigids College
Londonderry, Derry City and Strabane
09.2015 - 06.2020
Certificate of Higher Education - Information Technology
North West Regional College
Londonderry, Derry City and Strabane
09.2021 - 06.2022
Skills
Retail industry understanding
Adaptable to peak times
Data entry proficiency
Web development basics
Microsoft office suite proficiency
Knowledge of operating systems
Customer orientation
Computer programming languages
Software utilisation
Technical support provisioning
Outbound calling experience
Food safety legislation understanding
Organisational aptitude
Hygiene standards adherence
Timeline
Retail assistant
The Range
10.2025 - 01.2026
Team member
Kfc
10.2023 - 12.2023
General assistant
Business Services Organisation
09.2021 - 01.2022
Certificate of Higher Education - Information Technology