Summary
Overview
Work History
Education
Skills
Affiliations
Football
Timeline
Generic

Billy Crow

Winchester,Hampshire

Summary

Dedicated retail professional with a strong understanding of the retail industry, adept at anticipating customer needs and handling difficult situations. Proficient in retail sales reporting, performance metrics analysis, and money handling, ensuring efficient store operations. Skilled in refund authorisations, product labelling, and maintaining store cleanliness to enhance customer experience. Flexible schedule availability and adaptability during peak times demonstrate commitment to supporting team goals.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Retail Assistant

The Range (tupe from Homebase)
Winchester, Hampshire
05.2021 - Current
  • Assisted in stock replenishment to maintain store appearance.
  • Delivered excellent customer service by answering queries and providing product information.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Processed online orders accurately and promptly for improved e-commerce service delivery .
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Provided coverage during peak times to manage customer flow effectively.
  • Boosted sales through suggestive selling techniques.

Paper Round

Hampshire Chronicle
Winchetser, Hampshire
02.2019 - 06.2020
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consistently arrived at work on time and ready to start immediately.

Education

GCSEs - Secondary School

Henry Beaufort
Winchester
09.2016 - 05.2021

Skills

  • Retail sales reporting
  • Customer needs anticipation
  • Performance metrics understanding
  • Refund authorisations
  • Product labeling
  • Store cleanliness maintenance
  • Retail industry understanding
  • Adaptable to peak times
  • Retail technology use
  • Handling difficult customers
  • Flexible schedule availability
  • Money handling proficiency

Affiliations

  • Football
  • Gym

Football

I am very passionate about football. I am a huge supporter of Saints FC, committed to attending home and away games regularly when permitted. I also play in a football team which demonstrates good teamwork and sportsmanship. 

I also enjoy the gym, keeping me dedicated and active.  

Timeline

Retail Assistant

The Range (tupe from Homebase)
05.2021 - Current

Paper Round

Hampshire Chronicle
02.2019 - 06.2020

GCSEs - Secondary School

Henry Beaufort
09.2016 - 05.2021

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Billy Crow