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Highly skilled professional with extensive expertise in dementia care, mental capacity act awareness, and safeguarding procedures. Proficient in elderly care and disabilities understanding, with a strong focus on personal care standards and well-being promotion. Demonstrates excellent people skills, adept at conflict resolution, and effective people management. Committed to developing comprehensive care plans and engaging with health professional to enhance patient outcomes. Career goal: To continue advancing in the field of elderly care while promoting best practices and high standards of patient well-being.

    Skilled adult social care regulator with significant knowledge and understanding of the Health and Social care system. Experienced in shaping and implementing policy and in driving improvement and innovation through collaboration.    Excellent communication and interpersonal skills and a track record of managing positive relationships with stakeholders    Passionate and driven to deliver high quality regulation that makes a positive difference to the lives of people using services    Exceptional organisational and leadership skills, with experience of developing high performing teams    A significant history working for the Care Quality Commission which provides a strong understanding of the political landscape and the opportunities for improving regulation and driving improvements in the sector    Skills and experience in developing and delivery learning activities for the business  

 Experienced professional with a strong foundation in behaviour management, child safeguarding, and youth work, complemented by expertise in data analysis and behaviour pattern recognition. Proficient in solution-focused techniques, team collaboration, and public relations, with a proven ability to track attendance and deliver comprehensive evaluations and reports. Demonstrates initiative and leadership while ensuring compliance with the Health and Social Care Act and applying adult social care principles. Skilled in risk assessment within social care settings, legislative policy knowledge, and Microsoft Office proficiency to support effective decision-making. Dedicated to fostering safe environments and driving impactful outcomes through strategic planning and collaboration.  Offering strong communication and interpersonal skills, combined with knack for building relationships and fostering community engagement. Knowledgeable about coordinating events, managing social media platforms, and collaborating with diverse groups. Ready to use and develop organisational skills in role. 

Sarah Fiori qualified in 1997 and has held a variety of nursing posts in acute and community settings. Sarah worked as a Research Sister for academic and commercial trials and spent time delivering education before specialising in Tissue Viability, moving into Patient Safety and Quality and for the past 7 years specialising in social care. Sarah is passionate about Quality Improvement in health and social care and is a Q Fellow with the Health Foundation and Improvement Fellow with the Improvement Academy based in Yorkshire. Sarah is proud to be a Queens Nurse and values her nursing role supporting social care colleagues to deliver high quality, safe and effective care. In July 2023 Sarah received the Chief Nurse Adult Social Care Gold Award and in November 2024 an honorary doctorate; Doctor of Science, from York St John University. In her current role Sarah collaborates to shape, develop and share best practice for the benefit of individuals care experience. Sarah leads a team who work across organisations supporting quality assurance, safety, facilitating research and quality improvement. The Adult Social Care Nursing & Quality team have several awards, recognising their quality Improvement work including the HSJ Patient Safety Awards 2019 and Nursing Times Awards 2019, 2020 with two in 2023. The Quality Team is truly Integrated consisting of quality assurance officers, quality support officers, service managers and quality improvement officers from North Yorkshire Council alongside the nursing team. The Quality team were awarded a Chief Nursing Officer, Adult Social Care Team award in 2024, recognising the impact of their work. The entire team work with care providers in a joined up approach, across the whole NYC geography supporting the care market, staff and residents. The nursing team offer also extends across the City of York patch and extends into East Riding, Hull, North and North East Lincolnshire.

Mark Bairstow

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Social Worker – Adult Social Care

Support Worker – Adult Social Care

Support Worker – People’s Team

Support Worker – FIN (Agency)

Student Social Worker

Student Social Worker

Sessional Worker

Relief Project Worker

Volunteer Mentor

Education

MA - Social Work

BA (Hons) - Criminology & Criminal Justice

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Social Worker – Adult Social Care

Support Worker – People’s Team

Support Worker – Adult Social Care

Support Worker – FIN (Agency)

Student Social Worker

Student Social Worker

Sessional Worker

Relief Project Worker

Volunteer Mentor

MA - Social Work

BA (Hons) - Criminology & Criminal Justice

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