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Dynamic leader with a proven track record in strategic planning, organizational leadership, and stakeholder engagement. Known for cultivating collaboration and driving employee development to enhance workplace culture.

Dynamic educator and technical specialist with a proven track record at Brookhaven National Laboratory, adept in curriculum development and radiological controls. Excelled in fostering student success and mentoring junior staff, leveraging strong communication skills and subject matter expertise. Recognized for innovative teaching methods and outstanding achievements, embodying continuous professional development and collaboration.
Knowledgeable instructor with strong track record of delivering engaging and informative lessons. Proven ability to develop effective curricula and foster positive learning environment. Demonstrated expertise in classroom management and student assessment.
Personable and positive individual with talent for effectively communicating complex concepts and fostering engaging learning environment. Well-versed in curriculum development and educational technology, bringing proficiency in lesson planning and classroom management. Dedicated to motivating students to achieve their fullest potential and fostering love for lifelong learning.

Customer Experience Leader | Churn Reduction Expert
With over 7.5 years of experience in high-growth SaaS environments, I specialize in designing customer success systems that drive retention, revenue, and satisfaction. I’ve reduced churn by 40%, generated over $240K in customer-led growth, and maintained a 97.9% CSAT across thousands of interactions.
I build effective onboarding processes, CRM automations, and lifecycle strategies that turn customer risk into long term value. My focus is on creating scalable, data-driven solutions that improve retention, increase expansion, and deliver measurable impact.

Adaptable team player easily coordinating and implementing approved changes within manufacturing processes.
Team collaborator effectively working with management to create schedules, establish deadlines and adjust manpower to keep production flowing smoothly and efficiently with minimal non-conformance.
Qualified problem solver with skills in resolving issues encountered during production with minimal supervision.
Hardworking individual experienced in analysing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Seeking Technician role in AMZONE industry.
Hardworking individual experienced in analysing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Seeking Technician role in piking and packing industry.

Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.

Hardworking and passionate job seeker. Looking for work to learn and develop new skills and to support myself through my future. Ready to help the team and achieve company goals.

Results-driven professional with expertise in project management, public relations, and leadership. Demonstrates exceptional teamwork, effective communication, and time management skills to deliver high-quality outcomes. Committed to fostering collaboration and achieving organisational goals through strategic planning and innovative solutions.

Forward-thinking professional offering more than 20 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven cooking skills.

High-performing individual with solid background in culinary arts and customer service. Skilled in creating innovative and delicious dishes while managing the fast pace and high spirits. Efficient and committed to keeping high standards so that customers can enjoy their experience.

Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.
Analytical and strategic Student Nurse with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations.

Maria Silva

Summary

Overview

Work history

Chef

Retail store assistant

Education

Diploma of Higher Education - Social Science and Law

Bachelor of Science - Criminology

Skills

Timeline

Bachelor of Science - Criminology

Diploma of Higher Education - Social Science and Law

Chef

Retail store assistant

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