Marek Hmilansky

Leeds

Summary

I have been working hard since the age of 17 while successfully balancing my college studies alongside my work commitments. Through this experience, I have developed a strong work ethic and a high level of reliability. I am a punctual and well-organised individual who is comfortable working independently as well as collaborating effectively within a team. I take pride in providing exceptional customer service, always aiming to create a positive experience for customers while meeting workplace standards and expectations.

Overview

years of professional experience

year of post-secondary education

Work history

Security officer / Receptionist

Nostrop

Leeds, West Yorkshire

2022.07 - 2025.12

Successfully delivered on tasks within tight deadlines.
Worked flexible hours, covering nights, weekends and bank holidays.
Consistently arrived at work on time and ready to start immediately.
Carried out health and safety risk assessments accurately for reducing potential hazards.
Maintained order by monitoring CCTV screens and reporting suspicious activities.
Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
Utilised multi-line telephone system to manage incoming calls effectively.
Maintained accurate logs of visitor entries for security purposes.
Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Enhanced communication channels through regular updates on company policies and promotions.
Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

Shop floor assistant

Nisa Local

Leeds, West Yorkshire

2021.07 - 2022.07

Processed payments swiftly for improved customer experience.
Assisted customers with enquiries to enhance their shopping experience.
Handled high volumes of transactions during holiday seasons efficiently.
Assisted in stock control to maintain adequate store inventory.
Conducted regular price checks to ensure accuracy at point-of-sale.
Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
Upheld company policies consistently within the shop floor area.

Education

A-Levels - Business

Leeds City College