Summary
Overview
Work history
Education
Skills
Timeline
Generic

Junior L Freckleton

London

Summary

Reliable and proactive, bringing strong observational skills and calm demeanour. Skilled in conflict resolution and maintaining secure environments, with focus on customer service. Dedicated to contributing to safety and security of Security Officer role.

Enthusiastic with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Overview

27
27
years of professional experience

Work history

Security officer

Chelsea Football Club
London
2023.05 - Current

Assisting with welcoming guests at events, visitor's and staff members.
Support team members in creating a friendly atmosphere.
Facilitated introductions between attendees and staff.

  • Supervised visitor sign-in process meticulously; ensured accurate record keeping.
  • Maintained order by monitoring CCTV screens and reporting suspicious activities.
  • Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
  • Responded to alarms with swiftness, ensuring minimal disruption to operations.
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Patrolled premises regularly, contributing to a safe work environment.
  • Ensured smooth traffic flow in the car park by directing vehicles efficiently.
  • Checked ID cards and documented details in security log.
  • Identified safety risks by analysing reports and camera footage.

Security guard

Engie
London
2009.03 - 2021.03
  • Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Patrolled premises regularly, contributing to a safe work environment.
  • Upheld strict access controls for ensuring building security.
  • Provided excellent customer service whilst maintaining vigilance over property protection.
  • Delivered first class customer service while maintaining professionalism.

Youth worker

St Andrew's Youth Club
London
1999.03 - 2009.03
  • Collaborated closely with teachers in schools for alignment of youth programmes with academic curriculum.
  • Developed strong rapport with youths by engaging in regular, open conversations.
  • Organised recreational activities, enhancing social skills of young individuals.
  • Assisted in conflict resolution, promoting a peaceful atmosphere within group settings.

Security officer

First Security Company
London
2000.03 - 2002.03
  • Patrolled premises regularly, contributing to a safe work environment.
  • Checked ID cards and documented details in security log.
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Eliminated unauthorised access through effective employee and visitor screening.

Security officer

ADI (Aviation Defence Industry)
London
1999.03 - 2000.03
  • Patrolled premises regularly, contributing to a safe work environment.
  • Upheld strict access controls for ensuring building security.
  • Supervised visitor sign-in process meticulously; ensured accurate record keeping.

Education

NVQ Level 1 - Information Communications Technology

Vauxhall College (BTEC National)
London

NVQ Level 2 - Information Communication Technology

Vauxhall College (BTEC National)
London

CPVE - Sports and Recreation

Vauxhall College
London

O levels - Music-B Maths-C English-C Biology-C Geography-C

Pimlico School

Skills

  • Stress tolerance
  • Conflict Resolution
  • Cultural awareness
  • Communication skills
  • Health and Safety Compliance
  • Customer Service
  • First aid proficiency
  • Emergency response readiness
  • Patrol techniques
  • Resilience under pressure
  • Surveillance techniques understanding
  • Keyholding services
  • Initiative taking
  • Crowd control efficiency
  • Communication proficiency
  • Decision making under pressure
  • Patrol adeptness
  • Sensitive information handling
  • Fire safety training
  • CCTV monitoring
  • CCTV operation knowledge
  • Baggage inspection techniques
  • ID verification process
  • Decision-Making under stress
  • Public area safety checks
  • Customer service dedication
  • Patrolling expertise

Timeline

Security officer

Chelsea Football Club
2023.05 - Current

Security guard

Engie
2009.03 - 2021.03

Security officer

First Security Company
2000.03 - 2002.03

Youth worker

St Andrew's Youth Club
1999.03 - 2009.03

Security officer

ADI (Aviation Defence Industry)
1999.03 - 2000.03

NVQ Level 1 - Information Communications Technology

Vauxhall College (BTEC National)

NVQ Level 2 - Information Communication Technology

Vauxhall College (BTEC National)

CPVE - Sports and Recreation

Vauxhall College

O levels - Music-B Maths-C English-C Biology-C Geography-C

Pimlico School
Junior L Freckleton