Malgorzata Wisniewska
London,Great London
Summary
Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with a positive attitude.
A professional individual with strong organisational and multi-tasking skills, as well as superior time and resource management capabilities. Seeks long-term employment.
Overview
33
33
years of professional experience
4
4
years of post-secondary education
Work history
Housekeeper
Self-employed
London, Great London
01.2006 - Current
- Ensured a spotless and tidy environment by performing comprehensive house cleaning tasks.
- Assisted in organising social events at home leading to successful gatherings.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Made beds daily to ensure a neat bedroom area.
- Shopped for groceries regularly, ensuring sufficient food supplies at home.
- Managed laundry process, washing, drying, and folding clothes; keeping wardrobe tidy.
- Provided exceptional care to household pets, resulting in contented animals.
- Promoted safety through checking household appliances to prevent potential hazards.
- Cooked healthy and delicious meals ensuring satisfied family members.
- Maintained high hygiene standards for improved living conditions.
- Laundered and ironed clothes, promoting theappearance of cleanliness.
- Communicated with other staff to determine best use of resources and guest care.
Business Owner
Lilu by Gosia Boutique Ltd
Lodz, Poland
02.2001 - 11.2005
- Organised networking events to build industry connections and partnerships.
- Built strong client relationships, led to repeat business and referrals.
- Fostered a positive work environment, increased employee morale and job satisfaction.
- Coordinated staff training for improved productivity and customer service.
- Spearheaded marketing campaigns for brand awareness.
- Devised budget plans, ensured the financial stability of the business.
- Established new vendor relations to diversify the product range.
- Attended and hosted networking events, establishing solid relationships with other business professionals.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Forecasted sales figures and aligned inventory with expected demand.
- Enhanced supplier relationship management with strategic negotiations and regular communication.
- Carried out day-to-day duties accurately and efficiently
- Negotiated favourable terms and pricing to achieve cost savings.
- Managed stock levels, reducing the risk of surplus or shortages.
- Performed administrative duties contributing towards smooth store operations.
Administration clerk
Panistwowe Wydawnictwo Naukowe PWN Lodz
Lodz, Poland
07.1992 - 01.2001
- Managed appointment scheduling for increased efficiency in the office.
- Handled sensitive information with discretion, fostering trust amongst colleagues.
- Organised company events successfully whilst maintaining budget constraints.
- Supported other staff members to improve team performance.
- Streamlined invoice processing to reduce payment delays.
- Processing orders and distribution of printed books to schools and libraries.
- Ensured customer satisfaction by swiftly processing orders.
- Ensured prompt service by efficiently processing orders.
Education
Certificate of Higher Education - General
Liceum Ogulnoksztalconce
Lodz 09.1987 - 06.1991
Skills
- Patience under pressure
- High degree of self-motivation
- Discretion and confidentiality
- Customer relationship management systems
- Attention to Detail
- Order processing
- Project Management
- Strategic decision-making
- Sales target achievement
- Brand awareness promotion
- Problem Solving
- Team building
- Cash handling
- Supplier liaison
- Stock control
- Positive attitude
- Customer Service
Timeline
Housekeeper
Self-employed
01.2006 - Current
Business Owner
Lilu by Gosia Boutique Ltd
02.2001 - 11.2005
Administration clerk
Panistwowe Wydawnictwo Naukowe PWN Lodz
07.1992 - 01.2001
Certificate of Higher Education - General
Liceum Ogulnoksztalconce
09.1987 - 06.1991
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