Emmanuel Oluwafemi Akerele
Salford
Summary
Compassionate and reliable professional transitioning into a support worker role, bringing experience from housekeeping and teller positions. Dedicated to putting people first, being transparent, and going the extra mile to improve the wellbeing of others. Currently seeking to apply my skills in a care role, with a genuine passion for supporting vulnerable individuals to live with comfort and independence, with full commitment to ongoing training and development in the care sector.
Overview
5
5
years of professional experience
Work history
Housekeeper
Tribe Hotel
Manchester
03.2025 - Current
- Maintaining a safe room for clients, reducing risks, and supporting wellbeing through hygiene.
- Provide respectful and professional assistance to guests when approached, maintaining privacy and discretion at all times.
- Replace towels, toiletries, minibar items, and other room essentials efficiently and accurately.
- Noticing changes in room conditions, guest preferences, or potential issues and communicating them to supervisors.
- Working closely with other staff to deliver smooth daily operations.
Teller
Access Bank Plc.
Ibadan,Nigeria
04.2021 - 01.2025
- Assisted customers with banking enquiries to enhance satisfaction rate.
- Supported customers with completing complex tasks and processes, demonstrating patience, clarity, and a supportive approach.
- Supported vulnerable or distressed customers by staying calm, listening actively, and responding with empathy.
- Maintained accurate records and documentation while following strict confidentiality and compliance procedures.
Education
Master of Science - Outdoor Environmental Education
University of Hertfordshire
Hatfield 01.2025 -
Higher National Diploma - Banking and Finance
Federal Polytechnic Ede
Ede, Osun State 09.2014 - 12.2019
Skills
- Person-centred support
- Impeccable standards of cleanliness
- Observation skills
- Patience under pressure
- Record-keeping
- Customer Service
- Manual handling
- Organised and efficient
- Empathy & patience
Timeline
Housekeeper
Tribe Hotel
03.2025 - Current
Master of Science - Outdoor Environmental Education
University of Hertfordshire
01.2025 -
Teller
Access Bank Plc.
04.2021 - 01.2025
Higher National Diploma - Banking and Finance
Federal Polytechnic Ede
09.2014 - 12.2019