Joanne Vanni
Home Management, Family Assistant & Housekeeping.
Henley on Thames,South Oxfordshire
Overview
2
2
years of professional experience
Work history
Housekeeper
Ewelme Park Estate
Henley on Thames, Oxfordshire
04.2023 - 09.2025
- Shopped for groceries regularly, ensuring sufficient food supplies at home.
- Assisted in organising social events at home leading to successful gatherings.
- Provided exceptional care to household pets, resulting in contented animals.
- Prepared children's meals for healthier eating habits.
- Handled customer laundry with care to maintain garment and linen condition.
- Helped kitchen run smoothly, cooking meals, serving food and cleaning spaces.
- Treated delicate ornaments and valuables with caution, eliminating damage risk.
- Received visitors, answered telephone calls and coordinated special services for busy owners.
- Cared for household pets as part of routine work and during owner vacations.
- Responded to injuries and illness, applies skills in basic medical care and identifying symptoms for medical personnel.
- Prepared meals and beverages to exact tastes and dietary requirements.
- Built trusted relationships with clients to achieve outstanding customer loyalty.
- Reviewed cleaning processes and successfully identified efficiency improvements, reducing overall cleaning times.
- Maintained plentiful cleaning supplies to meet operational requirements.
- Supplied guests with extra towels and toiletries, noting additional requirements for well-maintained inventories.
- Reported damages and breakages, promptly repairing items and arranging replacements.
- Instructed and supervised housekeeping staff to carry out daily tasks.
- Proactively identified changing housekeeping needs to provide reliable and attentive service.
- Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
- Delivered faultless cleanliness standards and exceptional guest care.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Communicated with other staff to determine best use of resources and guest care.
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Ran errands as needed contributing to smooth household operations.
- Promoted safety through checking household appliances to prevent potential hazards.
- Fulfilled special requests from homeowners to meet individual preferences.
- Organised cupboards and wardrobes to enhance orderliness in the house.
- Cooked healthy and delicious meals ensuring satisfied family members.
- Meet guests' needs by delivering top-notch hospitality services during their stay.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Skills
- Waste management knowledge
- Waste disposal techniques
- Professional discretion
- Household equipment operation
- Gardening expertise
- Pet care proficiency
- Pet care capabilities
- Guest interaction etiquette
- Flexibility with hours
- Specialised cleaning
- Expertise in cleaning products
- Excellent memory for details
- Silverware maintenance
- Effective multitasking
- Polite demeanour
- Patience under pressure
- Proactive attitude
- Floorcare proficiency
- Upholstery care techniques
- Efficient time management
- Tactful communication
- Strong initiative
- High degree of self-motivation
- Adherence to protocols
- Equipment handling
- Environmentally friendly cleaning practices
- Integrity and honesty
- Knowledge of antiques care
- Resilience under stress
- Basic electrical understanding
- Cooking proficiency
- Consistency in service
- Flexibility in schedule
- Impeccable standards of cleanliness
- Customer Service
- Cash handling
- Infection prevention and control
- Manual handling
- Exceptional communicator
- Budget management
- Upholstery Cleaning
- Focused and detail-oriented
- Polishing surfaces
- Interior and exterior cleaning
- Floor, furniture and silverware polishing
- Heavy lifting
- Decision-making skills
- Child care
- Supply inventory management
- Carpet shampooing
- First Aid trained
- Driving licence
- Professional appearance
- Hardworking
- Stocking bathrooms
- Basic plumbing knowledge
- Linen management
- Stock inventory management
- Excellent oral and written communication
- English language fluency
- Steam cleaning
- Stain removal
- Organised and efficient
- Pressure washer operation
- Waste management knowledge
- Guest amenity replenishment
- Elderly assistance
- Laundry management
- Room tidying
- Ironing clothing
- Window cleaning
- Wet dry vacuum cleaner operation
- Washing windows
- Fine china care
- First aid training
- Spot cleaning
- Childcare experience
- Natural cleaning products
- Self-directed
- Dusting
- Exceptional time management
- Hospitality background
Timeline
Housekeeper
Ewelme Park Estate
04.2023 - 09.2025