Malachi Anthony James
London
Summary
Dedicated professional with expertise in customer service, bar service and beverage preparation, and cash handling and till operation. Demonstrates strong skills in stock replenishment and rotation, food service support, and health, safety and hygiene. Known for effective team collaboration and communication skills. Committed to enhancing operational efficiency while maintaining high standards of service quality.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Events Steward
Achilleus Security & Stewarding
2025.06 - 2026.03
- Assisted in screening passengers and belongings prior to boarding.
- Monitored access points for any signs of tampering and ensured proper security measures were in place.
- Utilised initiative within established guidelines to effectively support security situations.
Picker and packer
Morrisons
London
2022.09 - 2024.08
- Operated tills and self-checkouts efficiently.
- Replenished stock and ensured organised shelves.
- Assisted customers with enquiries and resolved issues.
- Reduced order discrepancies with careful picking of goods.
- Checked inventory, ensured adequate stock levels.
Hospitality Assistant / Bartender
Greycoat Lumleys
London
2022.09 - 2024.06
- Served alcoholic and non-alcoholic drinks in busy event and restaurant settings.
- Operated tills and handled cash and card payments accurately.
- Assisted with food service, bar setup, and maintaining hygiene standards.
- Delivered friendly, efficient service during high-volume periods.
- Demonstrated exceptional multitasking skills whilst prioritising large volumes of orders effectively.
- Maintained high standards of cleanliness in dining area by clearing tables quickly.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Helped reduce waiting times by swiftly clearing tables after use.
Customer service assistant
Sainsburys
Welwyn Garden City, Hertfordshire
2021.11 - 2022.05
- Provided exceptional levels of customer service consistently, creating loyal customers .
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Offered helpful advice on product selection, leading to increased sales.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
Education
BSc (Hons) - Computer Science
University of Hertfordshire
BTEC Level 3 – Extended Diploma - IT Networking
Highams Park School
London 2016.09 - 2019.06
Skills
- Customer service
- Bar service and beverage preparation
- Cash handling and till operation
- Stock replenishment and rotation
- Food service support
- Health, safety and hygiene
- Team collaboration
- Communication skills
Timeline
Events Steward
Achilleus Security & Stewarding
2025.06 - 2026.03
Picker and packer
Morrisons
2022.09 - 2024.08
Hospitality Assistant / Bartender
Greycoat Lumleys
2022.09 - 2024.06
Customer service assistant
Sainsburys
2021.11 - 2022.05
BTEC Level 3 – Extended Diploma - IT Networking
Highams Park School
2016.09 - 2019.06
BSc (Hons) - Computer Science
University of Hertfordshire