Lekpoa Yorkuri
Glasgow
Summary
Experienced with maintaining clean and orderly spaces. Utilizes effective cleaning techniques and tools to ensure high sanitation standards. Knowledge of safety protocols and efficient cleaning methods to enhance overall environment quality.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Events Safety Steward
G4S Secure Solutions
02.2024 - Current
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
- Greeted guests and asked open-ended questions to help determine needs and offer options.
- Upheld strict adherence to health and safety standards, ensuring safe dining environment for both guests and staff.
Cleaning Operative
SBFM Limited
01.2024 - Current
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Maintained open communication channels with supervisors regarding task progress, potential issues, or suggestions for improvement.
Support/Kitchen Porter
Scotts Hospitality
11.2024 - 01.2025
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
- Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
- Demonstrated punctuality and reliability by consistently arriving on time for shifts and completing assigned tasks efficiently.
- Increased overall kitchen productivity through effective communication and collaboration with team members.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
Support Worker
Jude Opara Memorial Old Peoples Home
03.2021 - 10.2023
- Assisted clients with daily living activities to promote independence and improve quality of life.
- Developed personalized support plans in collaboration with multidisciplinary teams to address client needs.
- Monitored client progress and adjusted care strategies to enhance effectiveness of support services.
- Trained and mentored junior staff on best practices for client engagement and safety protocols.
- Implemented feedback mechanisms to gather insights from clients for continuous service improvement.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Education
Master of Science - Events Management
Glasgow Caledonian University
Glasgow, United Kingdom07-2025
Skills
- Guest relations
- Relationship building
- Customer assistance
- Hospitality
- Guest service
- Kitchen operations
- Teamwork and collaboration
- Flexible schedule
- Time management
- Communication skills
- Conflict resolution
- Client engagement
- Record keeping
- Cleaning
Certification
1. ACT Awareness e-Learning & Operation Steward modules
2. ACT Security eLearning
Timeline
Support/Kitchen Porter
Scotts Hospitality
11.2024 - 01.2025
Events Safety Steward
G4S Secure Solutions
02.2024 - Current
Cleaning Operative
SBFM Limited
01.2024 - Current
Support Worker
Jude Opara Memorial Old Peoples Home
03.2021 - 10.2023
Master of Science - Events Management
Glasgow Caledonian University