Maisey Diamond
Chatham,Kent
Summary
I am an enthusiastic 22 year old lady, looking for an opportunity within a customer based administration role. I work well on my own as well as in a team and always go above and beyond to ensure all jobs are done sufficiently and in a timely manner. I see myself as passionate and reliable and would like to push myself further in my career as well as always wanting to succeed.
Overview
9
9
years of professional experience
Work History
Outpatient Bookings administrator
Spire Alexandra Hospital
12.2022 - 10.2024
- Opening and closing clinics, Keeping track of outpatient rooms via excel spreadsheets, Booking in patients with the consultant they needed to see, Working closely with the consultants with any changes they needed made to their clinics, I also work closely with my manager and support her when she is busy with the NHS breach spreadsheets as sometimes I will have to do this when she is busy in meetings etc, often I will have to attend the daily morning huddle and feed back to the teams with what is going on that day and if there are anything they all need to be aware of
- I really enjoy working at the hospital and am very dedicated to my work here however I am looking for a change in career as I would like to widen and progress within myself, I feel that I have worked my way up to a point here and I would like to achieve more elsewhere.
Housing Ukrainians
Kent County Council
08.2022 - 11.2022
- Speaking to family’s that are hosting Ukrainian refugees, Arranging home visits to check the accommodation is suitable, Making payments to hosts and refugees, Helping the refugees by speaking to them about schooling for their children/ travel ect.
Pre assessment administrator
Spire Alexandra Hospital
06.2021 - 09.2022
- Liaising with consultants about patients upcoming procedures, Booking patients in for pre op tests (blood tests etc.), Working well on my own as well as in a team, Complete the tasks that the nurses needed me to do such as booking patients in for aneasetist reviews, phoning patients to inform them of the COVID pathways, chasing up health questionnaires for the nurses, I also phoned patients if they do not attend appointments or if the date we had given them isn’t possible for them to do.
Medical Records officer
Spire Alexandra hospital
06.2020 - 06.2021
- The systems used throughout the hospital such as SAP, The importance of patient notes and paperwork being complete in a timely manner, Processing patient/ solicitor requests, Following policies and deadlines under GDPR, Working close as a team, Work well under pressure and enjoy the challenge, I’m confident when interacting with other departments as and when needed, Complete day to day tasks such as prepping outpatient clinics for consultants, prepare files for pre assessment and admissions, Assist our team with any extra workload that needs completing.
Kloisters Kindergarten
Rochester
06.2018 - 10.2024
- Making sure I know the customers before letting them in the building, Taking care of children and making sure they are safe, Making bottles and food for the children, Weekly reports to the parents via iPad, Teaching the children basic life skills, Training new customers, Making sure the children’s files are all up to date
- I first started here as an apprentice and become qualified just before I left
- I used to learn from others however I then moved on to help people that join the setting and supported them in training.
Head Waitress
Lordswood Café
Chatham
04.2016 - 05.2018
- Counting the money at the end of the day, Training new staff, Assisting with food preparation and cooking, Serving customers; Taking orders, Ensuring the café is clean and tidy in the restaurant and kitchen area
- When I first secured this role, I was solely responsible for washing up, and quickly moved up the ranks, I then had to assist in the supervision of other staff members.
Education
NVQ Level 2 - Childcare
Kloisters Kindergarten
Rochester, MedwayGCSEs - English
Walderslade Girls School
Chatham, KentGCSEs - Mathematics
Walderslade Girls School
Chatham, KentGCSEs - Childcare
Walderslade Girls School
ChathamGCSEs - Health and Social Care
Walderslade Girls School
ChathamBusiness
Walderslade Girls School
ChathamSkills
- Customer relationship management systems
- Microsoft office suite proficiency
- Attention to Detail
- Highly organised
- Leadership skills
- Customer relationship building
- Administrative procedures
- Strong IT
Timeline
Outpatient Bookings administrator
Spire Alexandra Hospital
12.2022 - 10.2024
Housing Ukrainians
Kent County Council
08.2022 - 11.2022
Pre assessment administrator
Spire Alexandra Hospital
06.2021 - 09.2022
Medical Records officer
Spire Alexandra hospital
06.2020 - 06.2021
Kloisters Kindergarten
Rochester
06.2018 - 10.2024
Head Waitress
Lordswood Café
04.2016 - 05.2018
NVQ Level 2 - Childcare
Kloisters Kindergarten
GCSEs - English
Walderslade Girls School
GCSEs - Mathematics
Walderslade Girls School
GCSEs - Childcare
Walderslade Girls School
GCSEs - Health and Social Care
Walderslade Girls School
Business
Walderslade Girls School
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