Ella Spiteri
Chatham,Kent
Summary
Motivated individual brings desire to gain work experience and learn from a retail team. Has a strong focus on time optimisation, team building, and initiative taking. Recognised for exceptional communication skills and a positive, approachable demeanour. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Sales Assistant
Mr T's Jewellers
Maidstone, Kent
02.2022 - 01.2025
- Fostered a welcoming store environment by maintaining a clean shop floor and well-organised jewellery displays, making sure the gold and silver were polished
- Learnt about new products quickly, providing comprehensive guidance to customers such as the carat, weight, and sizing, gemstones, design etc
- Operated cash registers with accuracy and processed cash and card transactions
- Followed company procedures and guidelines for smooth retail operations
- Responded to customer inquiries on the phone and through social media promptly
- Handled jewellery and watch repairs for customers
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care
- Ensured safe storage of valuable items, maintaining security at all times
Education
NVQ Level 3 - Hairdressing
Mid Kent College
Chatham, Kent 09.2024 - 06.2027
GCSEs - English, Maths, Science
St. John Fisher Comprehensive School
Chatham, Kent 09.2019 - 06.2024
Skills
- Time optimisation
- Positive and approachable
- Communication skills
- Team building
- Initiative taking
- Upselling
Affiliations
- Socialising with friends
- Going to the gym
- Styling hair
Reference
Sonia Jee
Manager of Mr T's Jewellers, Maidstone, Kent
enquiries@mrtsjewellers.com
01622 673472
Timeline
NVQ Level 3 - Hairdressing
Mid Kent College
09.2024 - 06.2027
Sales Assistant
Mr T's Jewellers
02.2022 - 01.2025
GCSEs - English, Maths, Science
St. John Fisher Comprehensive School
09.2019 - 06.2024
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