Keron Healey
Charlton Kings,Gloucestershire
Summary
I consider my skills to be professional with expertise in medical terminology fluency, medical correspondence handling, and typing proficiency. I have strong clinical governance awareness and efficient time management. I hold a Basic Life Support Certification and am proficient in the DGL Practice Manager system and various transcription services I've used. I create invoices relating to my consultant's patients' appointments and surgery and consolidate the remittanaces from insurance companies and the hospitals he works with. I am committed to enhancing patient care through meticulous administrative support and continuous professional development.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
Work History
Medical Secretary
Spire Hartswood Hospital
Brentwood, Essex
06.2008 - Current
- I manage my consultant's busy orthopaedic practice including patient appointments, queries, the consultant website and his finances.
- I assist in audit preparation, achieving compliance with standards and making changes to our practices depending on audit outcomes.
- Provided administrative support to medical staff enhancing their productivity levels by uploading information in a timely way.
- I transcribe medical reports accurately, reducing errors in documentation.
- I schedule appointments for patients' consultations and surgery.
- I take credit card payment and cheques for consultation fees, maintaining financial integrity of the practice and liaise with the accountant sending our monthly financial statements.
- I maintain patient confidentiality by adhering to strict data protection policies and attend regular in-house training courses.
- Co-ordinate health insurance claims for timely reimbursements.
- Support hospital staff for smooth day-to-day operations.
Compliance & Training Co-ordinator
Spire Hartswood Hospital
Brentwood, Essex
10.2003 - 06.2008
- I managed a streamlined training schedule for the learning of colleagues which are attended on a yearly basis.
- I dealt with management teams, ensuring alignment of training goals with company objectives.
- I maintained a training tracker system for monitoring employee progress post-training and kept this up to date.
- I was reponsible for booking venues or sending out invites.
- I was also responsible for Hospital Policies ensuring they were up to date and patient room folders had correct information.
Education
Diploma of Higher Education - Private Secretary and Medical Secretary
Hammersmith & West London College
London 09.1985 - 07.1986
Foundation Art Diploma - Art
Hounslow Borough College
Middlesex 09.1984 - 07.1985
A-Levels - English and Art
Hammermsith County School for Girls
London 09.1982 - 06.1984
Skills
- Medical terminology fluency
- Medical correspondence handling
- Typing proficiency
- Clinical governance awareness
- Efficient time management
- Basic Life Support Certification
- DGL Practice Manager system
Affiliations
- Pilates, yoga, dance fit
References
References available upon request.
Timeline
Medical Secretary
Spire Hartswood Hospital
06.2008 - Current
Compliance & Training Co-ordinator
Spire Hartswood Hospital
10.2003 - 06.2008
Diploma of Higher Education - Private Secretary and Medical Secretary
Hammersmith & West London College
09.1985 - 07.1986
Foundation Art Diploma - Art
Hounslow Borough College
09.1984 - 07.1985
A-Levels - English and Art
Hammermsith County School for Girls
09.1982 - 06.1984
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