Mahdi Rafiei Zamani
Harrow,middelsex
Summary
Reliable Delivery Driver with extensive experience in multi-drop and same-day services across London and the UK. Expertise in route planning, vehicle safety, and customer service ensures timely deliveries. Proficient in administrative tasks and CRM management, with strong communication skills in English, Farsi, and Arabic. Focused on maintaining punctuality and customer satisfaction while leveraging technical troubleshooting skills within the logistics sector.
Overview
3
3
Languages
1
1
Certification
9
9
years of professional experience
Work History
Multi-Drop & Same-Day Delivery Driver
Courier Exchange / Amazon Flex / DPD / ALS Environmental / Enterprise Van Hire / Pipe Center / Extra Drivers
London, Hrrow
08.2017 - 09.2026
- Completed multi-drop deliveries across London, Hertfordshire, and wider UK
- Worked with DPD (St Albans area) delivering parcels to residential and commercial addresses
- Provided same-day courier services through Courier Exchange
- Achieved high customer satisfaction and consistent on-time delivery across all routes
- Exhibited flexibility, reliability, and effective time-management in diverse delivery contracts
- Operated across various locations in London and the UK, adapting to freelance and contract roles
- Delivered environmental samples nationwide for ALS Environmental
- Collected and delivered hire vehicles for Enterprise (Uxbridge)
- Transported plumbing and building materials for Pipe Center (Greenford)
Education
Diploma - Telecom Engineering
Kuwait
01-1995
Diploma - Electronic Engineering
Tehran Institute of Technology
01-1992
Skills
- CRM management
- Multi drop deliveries
- Delivery logistics coordination
- Logistics optimisation
- Proof of delivery
- Load securing
- Vehicle checks
- Vehicle maintenance
- Navigation systems proficiency
- Driving licence
- Customer service
- Customer communication
- Time management
- Punctual attendance
- CRM management
- Team leadership
- Languages: English, Farsi, Arabic
- Communication skills
- Multi drop deliveries
Languages
English
Upper Intermediate
B2
Persian
Proficient
C2
Arabic
Intermediate
B1
Certification
- Telecom Engineer certified
- Full UK Licence Zero Point
Key Responsibilities
- Planning efficient delivery routes based on deadlines and parcel priority
- Loading and organising the van to ensure parcels are accessible and protected
- Delivering items safely, professionally and on time
- Completing all delivery paperwork accurately and submitting weekly reports
- Maintaining a clean, roadworthy and presentable vehicle
- Communicating clearly with customers, dispatch teams and warehouse staff
- Handling fragile, urgent and temperature-sensitive items with care
Additional information
- Strong knowledge of UK roads, especially North London
- Experienced with fragile, urgent and high-value deliveries
- Able to work independently with minimal supervision
- Professional, polite and customer-focused approach
Timeline
Multi-Drop & Same-Day Delivery Driver
Courier Exchange / Amazon Flex / DPD / ALS Environmental / Enterprise Van Hire / Pipe Center / Extra Drivers
08.2017 - 09.2026
Diploma - Telecom Engineering
Kuwait
Diploma - Electronic Engineering
Tehran Institute of Technology