Paul Rickett
St Austell,Cornwall
Overview
26
26
years of professional experience
Work history
Multi Drop Delivery Driver
FWB Threemilestone
Truro, Cornwall
2020.09 - 2026.03
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Managed delivery schedules efficiently, adjusting routes to meet urgent delivery requirements.
- Optimised delivery routes with GPS and route planning software, minimising fuel consumption and enhancing delivery speed.
- Reduced transport time by planning efficient routes through GPS systems, ensuring timely deliveries.
- Loaded and unloaded parcels with care, ensuring goods were securely transported and undamaged.
- Handled merchandise carefully to provide safe delivery.
- Maintained excellent customer and community satisfaction by delivering polite, friendly and helpful service.
- Built strong relationships with regular customers, fostering loyalty and increasing service satisfaction.
- Processed returns and exchanges at the point of delivery, following company policies and procedures.
- Maintained accurate records of deliveries, collections, and mileage for reporting purposes.
Street Cleaner
Biffa
Oxford
2000.09 - 2015.01
- Operated street sweeper daily to maintain cleanliness and prevent debris accumulation on streets.
- Ensured clean and safe working environments to mitigate accident risks.
- Used gloves and personal protective equipment to comply with health and safety procedures and regulations.
- Achieved service time and quality targets through effective resource management and team collaboration.
- Collaborated with team members to achieve service targets and improve team effectiveness.
- Resolved complaints through calm and clear communication, ensuring satisfactory outcomes for residents.
- Maintained accurate cleaning, repair and damage reports in compliance with company policies.
- Restocked paper towels, cleaning solutions and soap to ensure uninterrupted supply for cleaning operations.
- Monitored areas for signs of pest infestation, reporting findings to relevant authorities for action.
- Navigated a variety of cleaning challenges, adapting techniques to tackle different types of debris.
Skills
- Route optimisation
- GPS navigation
- Vehicle inspection
- Delivery documentation
- Safety compliance
- Customer relationship management
- Local area knowledge
- Efficiency improvement
- Team collaboration
- Problem solving
- Service excellence
- Time management skills
- Positive attitude
- Inventory management
Driving
CPC Licance
Full driving licence (C1)
Digital tacho card
Timeline
Multi Drop Delivery Driver
FWB Threemilestone
2020.09 - 2026.03
Street Cleaner
Biffa
2000.09 - 2015.01