Ben Hamu

• Learnt new routes quickly which increased productivity over time.
• Communicated effectively with customers, resolving any disputes or complaints professionally.
• Enhanced efficiency by carrying out basic vehicle maintenance tasks.
• Handled fragile items carefully, preventing breakages during transit.
• Loaded and unloaded parcels, safeguarding goods from damage.
• Safeguarded customer satisfaction with professional and courteous service.
• Ensured timely delivery by effectively planning routes and managing time.
• Assisted in warehouse duties when required, demonstrating team player qualities.
• Reported any mechanical issues immediately to ensure quick resolution and minimal downtime.
• Worked under tight schedules whilst maintaining high performance standards.
• Navigated through diverse routes using GPS, minimising delays in delivery times.
• Utilised manual handling techniques properly to prevent injury while lifting heavy items.
• Maintained vehicle cleanliness for a positive company image.
• Delivered packages to various locations, ensuring accuracy and promptness.
• Participated in regular safety training sessions for improved on-the-job safety practices.
• Retained excellent local area knowledge to plan optimal routes.
• Collected orders local Business' warehouse, strategically loading goods into my van according to delivery routes.
• Interacted politely and professionally with customers, building and maintaining positive relationships to uphold SE Logistics excellent industry reputation.

Directed research on prospective clients to develop effective cold calling strategies.

Represented company at conferences and trade meetings to enhance industry networks and drive product awareness.

Championed sales growth through strategic up-selling and cross-selling initiatives to existing clients.

Delivered comprehensive financial reports to senior management, highlighting key developments.

Evaluated customer needs to pinpoint cross-selling opportunities.

Oversaw client note management on internal CRM system to inform strategic planning.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.
• Displayed energy and enthusiasm in fast-paced environment.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Planned and executed promotional in store events to increase business and sales revenues.

• Liaised with potential customers to determine needs and provide recommendations.

• Mentored employees in successful selling techniques and

encouraged cross-selling additional products and services to gain leads.

• Educated customers on available processes and services to increase sales.

• Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention.

• Retained existing customers and substantially grew customer base, product line and sales volume.

• Negotiated with vendors to provide cost-friendly contracts.

• Facilitated positive purchasing decisions by sharing product

knowledge with customers and making personal recommendations.

• Liaised with potential customers to determine needs and provide recommendations.

• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.

• Participated in sales training and workshops to amplify skills and leverage productivity.

Performed targeted prospecting and networking to acquire new clients.

• Demonstrated perseverance, dedicated cold calling and exceptional service to land new customer accounts.