Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
References:
Accomplishments
Timeline
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Maggie Ka Man Chan

Hounslow,London

Summary

Pastry Commis Chef with over 1.5 years of experience in 5-star hotel kitchen and 7+ years in fondant cake design. Artistically trained with 17 years in themed painting

Skilled in modern patisserie and health-conscious baking with client focused approach. Proven ability to work both independently and collaboratively in fast-paced environments, with strong attention to detail and the capacity to perform under pressure. Seeking a part-time cake decorator to leverage creativity and precision in producing high-quality, sugar-free, and keto-friendly products.

Overview

20
20
years of professional experience
1
1
Certification

Work history

Pastry Commis Chef

The Dorchester
London, UK
09.2023 - 04.2025
  • Contributed to daily preparation of fine pastries, including vegan and gluten-free options, while adherence to highest food hygiene standards in fast-paced, five-star pastry kitchen.
  • Collaborated with senior chefs to maintain quality during peak service for up to 200 covers daily.
  • Acquired skills in fondant work and decorative techniques for bespoke celebration cakes.
  • Managed ingredient preparation, mise en place and maintained strict baking schedules to meet deadlines.
  • Implemented proper food handling methods, including FIFO, to mitigate illness risks.

Cake Decorator (Part-time)

Sugarsugarian
Hong Kong
03.2021 - 07.2022
  • Monitored inventory levels and ordered materials as necessary.
  • Resolved guest concerns to enhance customer satisfaction.
  • Collaborated with customers to articulate cake specifications, including colour, theme, size, and price.
  • Produced fondant cakes, celebration cakes, carved cakes, and icing cookies.
  • Operated oven and mixer safely while maintaining clean workspace.
  • Managed high-volume workloads within tight deadlines in fast-paced environment.

Lead Technician

Hong Kong Disneyland
Hong Kong
03.2005 - 06.2022
  • Established planning and prioritised tasks to maintain over 5,000 character heads and parts annually.
  • Ensured compliance with safety guidelines, promoting PPE use and maintaining orderly workspaces.
  • Trained more than 30 new hires in standards for repairing all types of character heads.
  • Completed requests efficiently, ensuring accuracy and skilled execution.
  • Sourced diverse materials and methods for refurbishing and repairing character heads.
  • Demonstrated over 15 years of expertise in spray painting, hand painting, masking, and filling imperfections.

Education

Diploma de Patisserie - Culinary Management

Le Cordon Bleu
London
09/2022 - 09/2023

Postgraduate Diploma - Major Art, Minor Math

The Hong Kong Institute of Education
Hong Kong
08/2003 - 06/2004

Bachelor of Fine Arts (Honor) Degree - Theatre (Applied Arts)

The Hong Kong Academy for Performing Arts
Hong Kong
09/2000 - 07/2003

Skills

  • Attention to detail
  • Team collaboration, Effective communication
  • Adaptability and flexibility
  • Strong work ethic
  • Problem-solving abilities
  • Time management mastery
  • Cake decorating and modelling
  • Food Safety knowledge
  • Inventory management

Certification

  • RSPH Level 3 award in Supervising Food Safety and Hygiene (Catering)
  • Valid Driving License
  • PME Master Certificate
  • British Citizen have Right to Work in the UK


Languages

Cantonese(native), English and Mandarin

(Conversational)


References:

  • Michael Kwan Ho Lam
  • Executive Pastry Chef @The Dorchester
  • michael.kwan@dorchestercollection.com
  • 02076298888

Accomplishments

  • Cake Collaboration Australia 2017, Australia Cake artist & Decorators Association, Gold Award
  • 34th San Diego Cake show & competition 2017, Comic Cake - 1st Prize Award
  • IBE 2016 Mini Cake Competition, Rain Forrest - Silver
  • Cake International Birmingham 2016, International Class - Gold Award
  • Pandora Cake Shop Cake Design Competition 2016, Gold Award
  • Cake Challenge Malaysia 2016, Funny Cake - Silver Award
  • Live Cake Challenge Malaysia 2016, My showpiece - Consolation
  • Live Cake Challenge Hong Kong 2016, Gold Award

Timeline

Pastry Commis Chef

The Dorchester
09.2023 - 04.2025

Cake Decorator (Part-time)

Sugarsugarian
03.2021 - 07.2022

Lead Technician

Hong Kong Disneyland
03.2005 - 06.2022

Diploma de Patisserie - Culinary Management

Le Cordon Bleu
09/2022 - 09/2023

Postgraduate Diploma - Major Art, Minor Math

The Hong Kong Institute of Education
08/2003 - 06/2004

Bachelor of Fine Arts (Honor) Degree - Theatre (Applied Arts)

The Hong Kong Academy for Performing Arts
09/2000 - 07/2003

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Maggie Ka Man Chan