Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Accomplishments
Timeline
Generic
Madison Holgate

Madison Holgate

South Cave,East Riding of Yorkshire

Summary

Organised and adaptable final-year Media and Communications student at York University with practical experience in high-pressure, customer-facing environments, including managing a busy horse stable and working in a fast-paced restaurant. Demonstrates strong communication skills, a solid work ethic, and the ability to multitask efficiently. Brings excellent organisational abilities, adaptability, and professionalism to every role. Currently seeking a part-time position to gain further administrative experience alongside final-year studies. Holds a full, clean driving license and has access to personal transportation.


Overview

10
10
years of professional experience

Work history

Front of House & Bar Staff

Fox & Coney Inn
South Cave, East Riding of Yorkshire
06.2025 - Current
  • Enhanced guest experience with afriendly and helpful attitude.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Maintained high standards of customer service during peak times.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Managed cash transactions accurately, ensuring accurate financial records.

Front of House and Bar Work

The Triton Inn Brantingham
06.2020 - 10.2023
  • Dealing with customers issues and managing them with professionalism.
  • Catering for large functions and weddings.
  • Face to face communication with customers, managing high expectations.
  • Strong Interpersonal skills, answering phones and dealing with customers queries.
  • Working cooperatively with work colleagues.

Stable Duties

Welton Equestrian Centre
Welton, East Riding of Yorkshire
01.2016 - 06.2022
  • Teaching and helping young riders on the yard.
  • Prioritised horse safety whilst transporting them between locations.
  • Took charge of stable maintenance tasks, ensuring durability and safety.
  • Assisted in organising equestrian events providing engaging experiences for guests.
  • Managing teaching schedules for the owner.
  • Dealing with new and existing customers queries.
  • Engaged in continuous learning about equine care practices for increased proficiency.

Education

Media and Communication Degree

York St John University
York

Film and Media Foundation -

Northumbria University
Newcastle

A-levels - Sociology, Business and English Language

South Hunsley School And Sixth Form College
01.2015 - 1 2022

Skills

  • Excellent communication
  • Teamwork
  • Approachable and Friendly
  • Problem Solving
  • Professionalism and etiquette
  • Complaint handling competence
  • Payment Processing
  • Telephone customer service


Custom

I have a strong passion for horse riding, which I have pursued throughout my life, competing locally, I have achieved success in various equestrian competitions, demonstrating my dedication, discipline, and commitment. This experience has also enhanced my ability to work under pressure, set goals, maintain focus - qualities that I bring to all aspects of my work. I continue to ride and compete which helps me to develop resilience and perseverance.

Affiliations

  • Horse riding
  • Gym and Fitness
  • Reading

Accomplishments

  • Achieved qualification for Equi-fest through excellence in competitive horse showing.

Timeline

Front of House & Bar Staff

Fox & Coney Inn
06.2025 - Current

Front of House and Bar Work

The Triton Inn Brantingham
06.2020 - 10.2023

Stable Duties

Welton Equestrian Centre
01.2016 - 06.2022

A-levels - Sociology, Business and English Language

South Hunsley School And Sixth Form College
01.2015 - 1 2022

Media and Communication Degree

York St John University

Film and Media Foundation -

Northumbria University
Madison Holgate