Madalina Floriana Parvu

• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
• Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
• Assisted customers with varying questions using product knowledge and service expertise.
• Handled cash drawer efficiently, supporting end-of-day reconciliation.
• Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
• Collaborated with team members to meet daily sales targets.
• Prioritised tasks effectively in fast-paced retail settings.
• Delivered professional representation of brand during interactions with customers.
• Oriented new staff members, fostering a supportive team atmosphere.
• Resolved queries swiftly, contributing to positive customer experience.

• Cleaned work area, promoted a healthy and safe environment.
• Checked inventory, ensured adequate stock levels.
• Wrapped delicate items carefully for damage-free transit.
• Reduced order discrepancies with careful picking of goods.
• Assembled boxes to ensure robust packaging of items.
• Labelled packages correctly to facilitate proper delivery.
• Assisted new team members, fostered cooperative working relationships.
• Collaborated with team members, achieved efficient workflow in the warehouse.

-Fulfil store orders by safely and securely picking stock

-Skilled operation of warehouse equipment and filing system

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.

Worked in a busy team, sometimes under pressure.

-Provided a quality service to customers.

-All of my work experiences have involved working within a team-based culture.

-This involved planning, organisation, co-ordination and commitment.