Anita Scott
Sheffield,South Yorkshire
Summary
Experienced professional skilled in delivering exceptional customer service in high-pressure environments, with a strong focus on customer engagement and efficient cash handling. Adept at fostering positive client relationships and ensuring seamless service delivery. Committed to leveraging expertise to contribute to organisational success and drive customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Sales Assistant
Iceland foods
Sheffield , South Yorkshire
06.2024 - 01.2026
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Handled customer complaints with empathy and professionalism, offering solutions that resulted in increased customer satisfaction.
- Handled complaints calmly and professionally, seeking positive resolutions for optimal customer satisfaction.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Greeted customers warmly, advising on current promotions and providing guidance with product selections.
Skills
Delivered exceptional customer service in high-pressure environments
- Customer engagement
- Cash handling
Timeline
Customer Sales Assistant
Iceland foods
06.2024 - 01.2026