Rihanna Leckey
Belfast
Summary
Confident Sales Assistant and qualified beauty therapist. I can apply years of work experience and education to my role. I have a strong work ethic and provide exceptional customer service. My use of up-selling techniques will increase sales as well as I am a strong team player. I am experienced in both retail administrative environments. I have worked on clients, offering a range of treatments and enjoy working with the general public
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer sales assistant
Knoops
Belfast - Victoria Square
2024.12 - Current
- Delivered high-quality hot and cold chocolate drinks in line with Knoops’ preparation standards
- Provided warm, knowledgeable customer service, offering personalised flavour and percentage recommendations
- Demonstrated strong product knowledge of chocolate origins, tasting notes, and menu options
- Operated barista equipment, blenders, and other machinery safely and efficiently
- Maintained a clean, organised workspace in compliance with food safety and hygiene regulations
- Handled transactions accurately using the POS system, including cash and card payments
- Restocked ingredients, toppings, and retail products to ensure smooth daily operations
- Assisted with receiving, unpacking, and organising deliveries
- Supported the team during high-volume periods with effective communication and collaboration
- Met sales targets by completing in-store team competitions by the use of up-selling
Receptionist/Sales Associate
Beauty Religion
Belfast
2023.09 - 2024.02
- Was the first point of contact within the business
- Greeted clients warmly
- Answered telephone enquiries with a high etiquette
- Managed and took appointments and cancellations
- Handled cash and card transactions through a POS system
- Boosted sales targets by up-selling additional beauty products related to the service
- Maintained a high personal and professional presentation
- Ensured a tidy workspace and salon by effective cleaning and maintenance
- Used effective communication and teamwork to ensure a smooth operation.
Education
GCSEs - Beauty Therapy
Belfast Metropolitan College
Belfast 2025.09 -
GCSEs -
Hazelwood Integrated College
Newtownabbey 2018.09 - 2023.06
NVQ Level 2 - Beauty Therapy
Belfast Metropolitan College
Belfast 2024.09 - 2025.05
Skills
- Point of sale operation
- Cash handling
- Customer Service
- Sales techniques
- Product knowledge
- Teamwork
Certification
- Full UK driving license
- NVQ Level 2 in Beauty Therapy - May 2025
- GTI Professional Standards for Therapists - Feb 24
Timeline
GCSEs - Beauty Therapy
Belfast Metropolitan College
2025.09 -
Customer sales assistant
Knoops
2024.12 - Current
NVQ Level 2 - Beauty Therapy
Belfast Metropolitan College
2024.09 - 2025.05
Receptionist/Sales Associate
Beauty Religion
2023.09 - 2024.02
GCSEs -
Hazelwood Integrated College
2018.09 - 2023.06