lynda walsh
Manchester
Summary
Currently studying in second year at the University of Salford for a BSc in Business management and marketing. Now looking for a work placement in preparation for future career in Marketing and Management. Demonstrates strong people skills with experience in supervision, management, and staff training. Reliable, punctual, motivated.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer service assistant
Tenpin
Manchester
02.2025 - Current
- Managed appointment bookings, facilitating better workflow.
- Enhanced customer satisfaction by serving drinks and meals.
- Monitored lanes to ensure no mechanical problems.
- Ensured cleanliness with daily cleaning tasks.
Supervisor
Wendy's
Salford
06.2022 - 10.2024
- Trained new employees to enhance team performance and knowledge sharing.
- Opened and closed store.
- Prepared food to meet company standards.
- Conducted routine checks to ensure compliance with health and safety regulations.
Supervisor
Caramel
Manchester
09.2020 - 11.2021
- Handled food and beverage orders for delivery to tables.
- Opened and closed shop whilst following correct security protocols.
- Trained new team members, ensuring knowledge transfer.
- Prepared desserts to standard.
Education
Bachelor of Science - Business Management with Marketing
University of Salford
Salford 09.2023 -
BTEC - Marketing
Manchester College
Manchester 09.2021 - 06.2023
GCSEs - Business Studies
Trinity CofE High School
Manchester 09.2015 - 06.2020
Skills
- Skilled in Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Pecha Kucha presentations
- People skills - Experience of supervision and management
including staff training
- Market research skills - researching student preferences
- Food preparation and handling
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Certification
- First Aid trained including CPR
- Full clean UK driving licence - car owner
Languages
Spanish
Beginner
Affiliations
- Travelling
- Dog walking
- Learning Spanish
References
References available upon request.
Timeline
Customer service assistant
Tenpin
02.2025 - Current
Bachelor of Science - Business Management with Marketing
University of Salford
09.2023 -
Supervisor
Wendy's
06.2022 - 10.2024
BTEC - Marketing
Manchester College
09.2021 - 06.2023
Supervisor
Caramel
09.2020 - 11.2021
GCSEs - Business Studies
Trinity CofE High School
09.2015 - 06.2020
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