lynda walsh
Manchester
Summary
Currently studying in second year at the University of Salford for a BSc in Business management and marketing. Now looking for a work placement in preparation for future career in Marketing and Management. Demonstrates strong people skills with experience in supervision, management, and staff training. Reliable, punctual, motivated.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Customer service assistant
Tenpin
Manchester
2025.02 - Current
- Managed appointment bookings, facilitating better workflow.
- Enhanced customer satisfaction by serving drinks and meals.
- Monitored lanes to ensure no mechanical problems.
- Ensured cleanliness with daily cleaning tasks.
Supervisor
Wendy's
Salford
2022.06 - 2024.10
- Trained new employees to enhance team performance and knowledge sharing.
- Opened and closed store.
- Prepared food to meet company standards.
- Conducted routine checks to ensure compliance with health and safety regulations.
Supervisor
Caramel
Manchester
2020.09 - 2021.11
- Handled food and beverage orders for delivery to tables.
- Opened and closed shop whilst following correct security protocols.
- Trained new team members, ensuring knowledge transfer.
- Prepared desserts to standard.
Education
Bachelor of Science - Business Management with Marketing
University of Salford
Salford 2023.09 -
BTEC - Marketing
Manchester College
Manchester 2021.09 - 2023.06
GCSEs - Business Studies
Trinity CofE High School
Manchester 2015.09 - 2020.06
Skills
- Skilled in Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Pecha Kucha presentations
- People skills - Experience of supervision and management
including staff training
- Market research skills - researching student preferences
- Food preparation and handling
Certification
- First Aid trained including CPR
- Full clean UK driving licence - car owner
Languages
Spanish
Beginner
Affiliations
- Travelling
- Dog walking
- Learning Spanish
References
References available upon request.
Timeline
Customer service assistant
Tenpin
2025.02 - Current
Bachelor of Science - Business Management with Marketing
University of Salford
2023.09 -
Supervisor
Wendy's
2022.06 - 2024.10
BTEC - Marketing
Manchester College
2021.09 - 2023.06
Supervisor
Caramel
2020.09 - 2021.11
GCSEs - Business Studies
Trinity CofE High School
2015.09 - 2020.06