Lydia Sophie Ridley
York,North Yorkshire
Summary
Motivated, friendly and reliable 16-year-old with nearly two years of customer service experience in a busy café environment. Confident communicating with customers, working as part of a team and staying organised in a fast-paced setting. Keen to start a career in the travel industry through an apprenticeship, with a strong interest in helping people and learning from experienced professionals.
Overview
1
1
year of professional experience
Work history
Customer retail assistant
Ryeburn of Helmsley
Helmsley, North Yorkshire
2025.04 - Current
- Provided friendly and efficient customer service in a busy café and retail environment.
- Helped customers choose products by answering questions and making recommendations.
- Built strong product knowledge across café items and ice cream flavours.
- Used a commercial coffee machine and other café equipment confidently and safely.
- Processed cash and card payments accurately and responsibly.
- Restocked products and maintained a clean, organised service area.
- Worked reliably as part of the weekend team during busy trading periods.
- Developed communication, teamwork and problem-solving skills through daily customer interaction.
Education
Primary School Teaching
Nawton Primary School
York 2016.09 - 2021.07
Studying GCSE's
Ryedale School
Nawton, North Yorkshire 2021.09 -
Skills
- Confident and effective communication
- Friendly, approachable and professional manner
- Strong willingness to learn
- Able to work independently and as part of a team
- Reliable and calm under pressure
- Good general IT skills
- Flexible and adaptable
- Well presented and organised
Affiliations
- Dedicated member of Sarah Louise Ashworth Dance School, Kirkbymoorside, for over 14 years.
- Trained in Jazz, Ballet (IDTA), Commercial, Contemporary and Acro dance, developing discipline and commitment.
- Keen runner who has completed several events organised by the Hardmoors Running Series.
- Enjoy travelling and skiing, with an interest in exploring new places and destinations.
References
References available upon request.
Timeline
Customer retail assistant
Ryeburn of Helmsley
2025.04 - Current
Studying GCSE's
Ryedale School
2021.09 -
Primary School Teaching
Nawton Primary School
2016.09 - 2021.07