Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Ummay Hussain

Slough,England

Summary

Dedicated professional with a strong background in customer service, adept at handling enquiries and ensuring a positive shopping experience. Proven ability to collaborate effectively with colleagues to achieve store goals and maintain smooth operations. Demonstrates clear and professional communication skills when engaging with both customers and team members. Excels in time management, balancing multiple responsibilities and meeting daily deadlines in fast-paced environments. Quick problem-solver, resolving issues such as stock shortages or customer concerns efficiently. Highly adaptable, capable of adjusting to different tasks and changing priorities seamlessly. Proficient in numeracy, handling cash transactions and operating tills accurately. Multilingual fluency in English, Urdu, and Punjabi enables effective support for diverse customers.

Overview

1
1
year of professional experience

Work history

Customer retail assistant

Sabar brothers
Slough, West Berkshire
07.2023 - 10.2024
  • Delivered excellent customer service by assisting customers with product selection and enquiries.
  • Managed stock levels, restocked shelves, and ensured displays were visually appealing.
  • Handled transactions and supported opening/closing duties.
  • Worked as part of a close-knit team to meet daily store targets and ensure smooth store operations.
  • Maintained store standards by cleaning and organising shelves, counters, and displays.
  • Developed confidence, communication skills, and problem-solving ability in a fast-paced retail environment.
  • Carried out day-to-day duties accurately and efficiently.

Education

A-Levels - Health and social care

Slough and Eton Church of England Business & Enterprise
Slough
09/2023 - 08/2025

A-Levels - Philosophy and Ethics

Slough and Eton Church of England Business & Enterprise
Slough
09/2023 - 08/2025

GCSEs -

Baylis court school
Slough
09/2018 - 08/2023

Skills

  • Customer Service – confident in assisting customers, handling enquiries, and ensuring a positive shopping experience
  • Teamwork – experienced in collaborating with colleagues to achieve store goals and maintain smooth operations
  • Communication – clear and professional when engaging with both customers and team members
  • Time Management – able to balance multiple responsibilities and meet daily deadlines in a fast-paced environment
  • Problem-Solving – quick to resolve issues such as stock shortages or customer concerns effectively
  • Adaptability – flexible and capable of adjusting to different tasks and changing priorities
  • Numeracy – comfortable handling cash transactions and operating tills accurately
  • Multilingual – fluent in English, Urdu and Punjabi, enabling effective support for diverse customers

Languages

English
Native
Urdu
Fluent

Timeline

Customer retail assistant

Sabar brothers
07.2023 - 10.2024

A-Levels - Health and social care

Slough and Eton Church of England Business & Enterprise
09/2023 - 08/2025

A-Levels - Philosophy and Ethics

Slough and Eton Church of England Business & Enterprise
09/2023 - 08/2025

GCSEs -

Baylis court school
09/2018 - 08/2023
Ummay Hussain