Luke Granville
Ulverston,Cumbria
Summary
Enthusiastic individual with varied experience across technical and customer-facing roles. Adapts quickly to changing demands through strong communication and problem-solving skills. Committed to supporting team goals and delivering high-quality results.
Overview
5
5
years of professional experience
Work History
Sales Colleague
The Original Factory Shop
Ulverston, Cumbria
03.2023 - 03.2026
- This job required excellent communication skills when working alongside my colleagues, as well as a plethora of delivery drivers and contractors.
- It also taught me customer service, with the ability to speak to and assist members of the public.
- My role developed my sense of responsibility by entrusting me with cashing up tills accurately, maintaining warehouse standards, and receiving and managing deliveries.
- This included securing the building.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
Petroleum Installations Engineer
Arnold Diggle co
Ulverston, Cumbria
08.2021 - 02.2023
- This job required the ability to complete tasks under time pressure, to the highest possible standard.
- It also taught me how to use a creative approach to problem-solving when required.
- It taught me how to balance my time well at work, so that I can be as efficient as possible.
- Tested equipment, machinery and instruments to assess proper functioning.
- Kept project leaders regularly updated with progress, maintaining open, productive communication.
- Conducted tests and examined components and assemblies to identify and rectify defects.
- Identified opportunities for process improvements and led initiatives to enhance operational efficiency.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
- Prepared detailed reports and presentations to communicate project status and results to senior management and clients.
Education
GCSE - Mathematics, Information Technology, English Language, English Literature, German, Combined Science, History, Geography, Junior sports leader award
Dowdales School
Dalton In Furness2018
Skills
- Ability to work as a team, and an individual
- Good initiative and decision-making
- Ability to learn quickly, and work under pressure
- Excellent communication skills and ability to follow instructions
- Customer relationship management
- Creative problem solving
- Leadership qualities
- Time management
Timeline
Sales Colleague
The Original Factory Shop
03.2023 - 03.2026
Petroleum Installations Engineer
Arnold Diggle co
08.2021 - 02.2023
GCSE - Mathematics, Information Technology, English Language, English Literature, German, Combined Science, History, Geography, Junior sports leader award
Dowdales School