Samar Eltayeb
Walsall,West Midlands
Summary
Reliable and motivated retail sales associate with hands-on experience in clothing, customer service, and direct sales. Proven ability to engage customers, meet sales targets, and maintain high visual merchandising and store standards. Confident communicator with experience in both in-store and face-to-face sales, known for being proactive, trustworthy, and customer-focused in fast-paced retail environments.
Overview
7
7
years of professional experience
Work history
Sales Colleague
JD Sports
Birmingham, West Midlands
2025.11 - 2026.01
- Engaged customers through informative product recommendations, enhancing the shopping experience.
- Provided personalized assistance to promote customer loyalty and satisfaction.
- Maintained store presentation according to company standards, ensuring a welcoming environment.
- Collaborated with team members to identify and address shoplifting concerns, contributing to store security.
Sales Representative
Birmingham Sales Hub
Birmingham, West Midlands
2024.05 - 2024.07
- Delivered door-to-door sales of Wi-Fi services to residential customers.
- Consistently exceeded sales targets through effective persuasion and tailored communication.
- Built strong customer relationships by creating a comfortable and engaging experience at the doorstep.
- Trained and supported new team members, sharing strategies on customer engagement and closing sales.
- Recognised for strong people skills and the ability to quickly build trust with diverse customers.
Volunteer retail assistant
Acorns Charity Shop
Birmingham, West Midlands
2019.01 - 2021.04
- Coordinated shop floor activities for efficient operations throughout the day.
- Managed till operations to facilitate smooth transactions.
- Worked extra hours during busy periods to ensure seamless service delivery.
- Ensured customer satisfaction by providing excellent service and product information.
- Maintained a clean, organised store environment for improved shopping experience.
- Assisted shoppers find desired products, enhancing their retail experience.
- Handled customer complaints, resulting in improved client relations.
Education
GCSEs - .
Aldridge School
Aldridge 09/2014 - 05/2019
A-Levels - Biology, Chemistry, Psychology
Aldridge Sixth Form
Aldridge 09/2018 - 06/2021
Bachelor of Science - Medicine
National University of Sudan
Sudan 09/2021 - 06/2025
Skills
- Calm under pressure
- Problem-solving
- Store cleanliness maintenance
- Customer needs anticipation
- Handling difficult customers
- Flexible schedule availability
- Sales persuasion
- Team building
Languages
Arabic
Upper intermediate
English
Native
Timeline
Sales Colleague
JD Sports
2025.11 - 2026.01
Sales Representative
Birmingham Sales Hub
2024.05 - 2024.07
Volunteer retail assistant
Acorns Charity Shop
2019.01 - 2021.04
GCSEs - .
Aldridge School
09/2014 - 05/2019
A-Levels - Biology, Chemistry, Psychology
Aldridge Sixth Form
09/2018 - 06/2021
Bachelor of Science - Medicine
National University of Sudan
09/2021 - 06/2025