Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Luke Day

Norwich,Norfolk

Summary

Career minded student with records of good marks in different subjects. Works hard on assignments and consistently meets objectives. Looking to experience field outside of an academic setting, utilize previous experience and build foundational knowledge and skills.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

Customer assistant

Vue Cinemas
Norwich, Norfolk
11.2022 - Current
  • My duties for this role include but are not limited to: maintaining sales floor stock levels through consistent monitoring and regular replenishments, fast and efficient till service at the concessions stands to provide high levels of customer care and transaction speed, adhering strictly to policies and procedures for continued company compliance, assisting customers in regards to answering questions and inquiries, providing warm and positive customer care from arrival to departure encouraging return visits, delivering excellent levels of service to each customer by listening to concerns and answering questions, the swift and efficient cleaning and management of screens to uphold cleanliness and hygiene across the site, worked efficiently as part of a team to complete essential site checks on screens and public facilities in a timely manner

Office assistant

Fortyhill Financial Solutions
Norwich, Norfolk
08.2020 - 04.2022
  • My duties for the company involved the updating of client records through the relevant databases alongside the confidential disposal of unrequired documents. This involved the subsequent scanning of paperwork through the system and organizing the files accordingly into the relevant client databases.

Veterinary care assistant

Companion Care Vets Sprowston
Norwich, Norfolk
09.2019 - 04.2020
  • This was conducted as work experience to supplement my studies for my Level 3 Technical Extended Diploma in Animal Management qualification. Here i would assist the veterinarians and veterinary nurses in the upmost care and treatment of patients. This involved the temporary restraint of animals to perform claw trims, taking weights of individuals, remedial cleaning practices, preparing sterile surgery kits and equipment, feeding of overnight patients and stock rotation involving medication and medicated food on order from customers.

Education

Bachelor of Science - Zoology

University of East Anglia
Norwich
09.2021 -

Level 3 Advanced Technical Extended Diploma - Animal Management

Easton College
Norwich
09.2019 - 06.2021

Skills

  • Communication Skills
  • Adaptability
  • Customer Service
  • Decision Making
  • Empathy
  • Positivity
  • Work Ethic
  • Time Management
  • Self Motivation
  • Patience

Additional Information

Aside from my duties to both my studies and my working life, i have a deep passion for digital art and photography through use of adobe photoshop to create a wide range of photographs and edits. This interest has lead to me producing rewarding results. I have naturally amassed these creative skills over time and have advertised for a family business in addition to building creative portfolios with a primary foundation of animal photography. Using these skills i have acheived a GCSE in photography during my studies at high school and has remained a key skill throughout my daily life.


I additionally hold a deep and core passion for exotic animals with a particular investment into tropical invertebrates. I have gradually amassed a sizeable private collection consisting of various amphibian, insect and arthropod species building upon my increased knowledge of their physiology and daily care. This passion has lead me to undertaking and successfully breeding and reproducing several species for distribution around the United Kingdom, utilising my digital arts skills to produce and distribute my own detailed care sheets to assist future and current individuals in the care of tropical animals.

Timeline

Customer assistant

Vue Cinemas
11.2022 - Current

Bachelor of Science - Zoology

University of East Anglia
09.2021 -

Office assistant

Fortyhill Financial Solutions
08.2020 - 04.2022

Veterinary care assistant

Companion Care Vets Sprowston
09.2019 - 04.2020

Level 3 Advanced Technical Extended Diploma - Animal Management

Easton College
09.2019 - 06.2021
Luke Day