KAHIN ALEMAYEHU
LONDON,ENGLAND
Summary
A genuine person with a goal achieving mindset, engaging and friendly hospitality expert with a gift for making every guest feel welcome. I stay calm in situations and feel confident in busy places. I am good at talking, working with others and solving problems fast. People know me for paying attention to details, being flexible and truly caring about giving great service. I make sure things run smoothly and leave an impression. I am dependable, take initiative and am very driven. I do well in changing places where being committed and professional really matters.
Overview
1
1
year of professional experience
Work history
Customer assistant
Boots
05.2024 - 01.2024
- Provided exceptional customer service, assisting over 30 customers daily and consistently receiving positive feedback.
- Streamlined stock management and merchandising processes, improving shelf availability and store presentation.
- Operated tills with 100% accuracy, handling cash and card transactions efficiently during high-volume periods.
- Collaborated with team members to meet daily targets and adapt to peak-time demands, enhancing overall store performance.
- Maintained compliance with health, safety, and hygiene standards, contributing to a safe shopping environment.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Provided excellent customer service to ensure repeat business.
Managed own Black History event
Ealing Green college
Ealing
10.2025 - 10.2025
- Conceptualised and independently organised an event, delivering a well-attended and engaging programme.
- Coordinated all logistics, including scheduling, equipment, and supplier communication, ensuring seamless delivery.
- Promoted the event through social media, word-of-mouth, and on-site outreach, successfully increasing participation and visibility.
- Liaised with speakers/performers to curate meaningful and educational content.
- Managed a budget effectively, sourcing materials and services while maintaining cost efficiency.
- Led on-the-day operations, troubleshooting issues calmly and ensuring a positive experience for attendees.
- Demonstrated strong leadership, organisation, and initiative by managing the project from start to finish.
- Created an inclusive and culturally enriching environment, encouraging engagement and awareness within the community.
Education
GCSE - Maths and English language and literature
Villiers High School
09/2019 - 07/2024
BTEC - Level 2 BTEC course
Uxbridge College
Uxbridge, Hillingdon 09/2024 - 07/2025
BTEC - Level 3 BTEC Business
Ealing Green College
09/2025 -
Skills
- Really good at helping people and making them happy when they visit
- I can stay calm Think clearly even when situations get hectic
- Work well with others and can talk to colleagues in a professional way
- Customer service I provide is outstanding and I am also good at engaging with guests
- Very good at working in a team and my communication skills are strong
- Organised and can manage time very well
- Can think fast and adjust to unexpected things that happen
- Pay excellent attention to small details and I try to solve problems before they become big issues
- Reliable when business is very busy
- Outstanding customer service, customers feel welcome when served by me with the best experience I can give to them
- Communication skills
- Strategic planning
- Leadership
- Resourcefulness
EXTRA CURRICULA
Passion for Art and social media entrepreneurship Head of Form group Raised fundraiser for Black History Month Charity match football Passion for Art and social media entrepreneurship Head of Form group Raised fundraiser for Black History Month Charity match football
Timeline
Managed own Black History event
Ealing Green college
10.2025 - 10.2025
Customer assistant
Boots
05.2024 - 01.2024
GCSE - Maths and English language and literature
Villiers High School
09/2019 - 07/2024
BTEC - Level 2 BTEC course
Uxbridge College
09/2024 - 07/2025
BTEC - Level 3 BTEC Business
Ealing Green College
09/2025 -