Luisa Antoniou-Garcia
Clacton-On-Sea,Essex
Summary
Dynamic professional with proven leadership potential and a strong ability to adapt to fast-paced work environments. Demonstrates exceptional skills in cash handling, customer service, and team leadership. Experienced in case analysis, consistently delivering high-quality results. Committed to leveraging expertise to drive organisational success and achieve career growth within a challenging role.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonalds
06.2023 - 03.2025
- Working as a crew member at McDonalds it has allowed me to develop strong problem-solving when a customer has a complaint, teamwork and time management skills in a fast-paced environment
- This has enhanced my ability to work efficiently while ensuring excellent service
- My role includes Assembling the food, handling money, taking orders, handing out food, ensuring the restaurant is clean, making drinks and collecting stock
Waitress
Blue Garden Café
10.2021 - 05.2022
- As a waitress at Blue Garden Café, I built on my previous hospitality experience, developing strong customer service, multitasking, and teamwork skills in a fast-paced environment particularly enjoyed working with regular customers, which motivated me to provide the best service possible
- Applied skills gained from Pizza Hut, ensuring smooth and professional service
- Delivered excellent customer service, creating a welcoming atmosphere, especially for regular customers
- Strengthened multitasking abilities, efficiently handling orders, answering customer questions, running food, and cleaning tables
- Adapted to a fast-paced environment, improving my ability to work under pressure and stay organized
- Demonstrated flexibility and commitment, frequently staying late or covering shifts to support the team and ensure smooth operations
Waitress
Pizza Hut
04.2021 - 10.2021
- I was employed at pizza hut as a waitress I worked my way up from when I had joined as a server assist, which requires you to clean tables just checking on the guests, to being one of the main servers, meaning I had a section of the restaurant to myself, requiring me to be able to run food, take orders, payments and make sure every customer is satisfied
- During the summer it was very busy, so I had to learn how to be very time efficient with jobs I was asked to do whilst keeping customers happy
- I had to have good teamwork skills in working with pizza hut this was by communicating with the back of house members, by checking where orders were and what customers wanted, also had to communicate with other servers and managers to make sure every person was being seen to and to make sure we were all helping each other with our jobs
- I enjoyed interacting customers and making sure they had the best experience at our hut
Education
Law with Business - Law
University of Essex
01.2022 - 7 2025
A Levels - Law, Business, Sociology
Colchester Sixth Form College
01.2020 - 1 2022
GCSES - English literature, History, Combined science, English Language, R.E, Food tech, Maths, Business, French
St Benedict’s Catholic College
01.2015 - 1 2020
Skills
- Leadership potential
- Fast-Paced work adaptability
- Cash handling
- Customer Service
- Team Leadership
- Case analysis
Custom
- Cooking and baking
- Playing football
Personal Information
Date of birth: 12/15/03
Timeline
Crew Member
McDonalds
06.2023 - 03.2025
Law with Business - Law
University of Essex
01.2022 - 7 2025
Waitress
Blue Garden Café
10.2021 - 05.2022
Waitress
Pizza Hut
04.2021 - 10.2021
A Levels - Law, Business, Sociology
Colchester Sixth Form College
01.2020 - 1 2022
GCSES - English literature, History, Combined science, English Language, R.E, Food tech, Maths, Business, French
St Benedict’s Catholic College
01.2015 - 1 2020
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