Hi, I’m
Ned Brennan
Derby,Derbyshire
Summary
I am a passionate customer care specialist with over 3 years of experience and a desire to grow. I'm optimistic and dedicated, showcasing strong communication and teamwork skills. I've proven I have the ability to handle fast-paced environments while delivering exceptional interpersonal service to a wide array of customers. I'm committed to contributing to positive and efficient team dynamic, ensuring high-quality service, satisfaction and a friendly working environment.
Overview
3
years of professional experience
2
years of post-secondary education
Work history
McDonald'sDerby, Derbyshire
Crew member
09.2022 - Current
Job overview
- Assisted in maintaining cleanliness and organisation of workstations throughout shifts.
- Collaborated with team members to ensure efficient service during peak hours.
- Handled customer enquiries and resolved concerns to enhance overall satisfaction.
- Prepared food items according to established quality and safety standards.
- Executed cash handling procedures accurately during transactions at the till.
- Handled high-pressure situations calmly providing solutions promptly.
- Trained in food safety and hygiene practices.
Education
Derby CollegeDerby
BTEC from Games Design
09.2020 - 06.2022
Skills
- Hospitality and customer service
- Team collaboration
- Time management
- Conflict resolution
- Quality assurance
- Leadership potential
- Peer collaboration
- Food preparation and hygiene procedures
Languages
English
Native
Timeline
Crew member
McDonald's
09.2022 - Current
Derby College
BTEC from Games Design
09.2020 - 06.2022