Devang Panchal
London,England
Summary
A dedicated professional with strong communication proficiency and leadership potential, adept at enhancing customer relations through exceptional service and product knowledge. Skilled in cash handling and POS system operation, consistently delivering efficient and accurate transactions. Committed to leveraging expertise in customer service to drive business success and foster positive client experiences.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Crew member
McDonald's
North Finchley, Barnet
2022.12 - 2025.05
- Supported management in administrative tasks enhancing operational efficiency.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Warmly greeted customers and proactively reduced wait times.
- Maximised restaurant cleanliness and accessibility.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
Education
Bachelor of Business Administration - Business Administration
University of Hertfordshire
Hatfield 2022.09 - 2025.05
Skills
- Communication proficiency
- Cash handling
- Customer Service
- Product knowledge
- POS system operation
- Leadership potential
- Customer relations
Affiliations
- Reading, Music, Swimming, Podcast.
Certification
AAT - LEVEL 2
Languages
English
Advanced
Hindi
Fluent
Gujarati
Native
References
References available upon request.
Timeline
Crew member
McDonald's
2022.12 - 2025.05
Bachelor of Business Administration - Business Administration
University of Hertfordshire
2022.09 - 2025.05