Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic
Lucy Wilson Cormell

Lucy Wilson Cormell

Addlestone,Surrey

Summary

Customer-focused Waitress with extensive experience in enhancing service delivery and optimising customer experiences. Skilled in operating within fast-paced environments while addressing customer needs and resolving issues effectively. Committed to punctuality and proactive planning, with a proven ability to adapt to changing policies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Team Member

11461847 T/A Gourmet Burger Club
11.2025 - 04.2026
  • Resolved customer complaints to enhance guest satisfaction.
  • Assisted guests with queries to optimise their experiences.
  • Maintained hygiene standards in front-of-house areas.
  • Promoted special offers to increase customer engagement.
  • Served guests in fast-paced environments with exceptional care.
  • Welcomed guests warmly upon arrival to create inviting atmospheres.
  • Balanced needs of multiple tables while ensuring quality service.
  • Enhanced guest experience through friendly and helpful interactions.

Stable Hand

Chessington Equestrian Centre
03.2023 - 11.2025
  • Groomed horses to improve appearance and support overall health.
  • Ensured stable cleanliness by raking, mucking, and sweeping daily.
  • Collaborated with fellow stable hands and riders to strengthen team dynamics.
  • Managed time effectively by completing daily tasks within a busy schedule.
  • Cultivated positive visitor relationships through attentive customer service.
  • Engaged with clients of all ages to provide assistance.

Education

IB -

ACS Cobham International School
Cobham, SRY
2024 - 2026

Skills

  • POS systems expertise
  • Order taking skills
  • Food running efficiency
  • Table setting
  • Customer experience focus
  • Effective coordination
  • Excellent communication
  • Punctuality
  • Patience and tolerance
  • Positive attitude

Languages

English
First Language
German
Intermediate
B1

Certification

  • High School Diploma

Interests

  • Horse Riding
  • Performing Arts
  • Regular gym attendance and maintaining an active lifestyle
  • Volunteer work

Timeline

Front of House Team Member

11461847 T/A Gourmet Burger Club
11.2025 - 04.2026

Stable Hand

Chessington Equestrian Centre
03.2023 - 11.2025

IB -

ACS Cobham International School
2024 - 2026
Lucy Wilson Cormell